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Report: #1313160

Complaint Review: diesel care and performance - mepmphis Tennessee

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  • Reported By: silvio — pleasant hill California USA
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  • diesel care and performance 3901 Thomas St mepmphis, Tennessee USA

diesel care and performance Sold wrong parts, Blew up my engine memphis Tennessee

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STAY AWAY!!

Crooked business practice.

 

These guys couldn't care less about customer service or selling a good product. My 05 Ford 6.0 Powerstroke was running rough

and bought their Injector super kit with glow plugs off Ebay. The kit is supposedly 03-07 BE CAREFUL!!! the glow plugs off 03

DO NOT work on 05. Long story short we lost a cylinder and think it may be due to wrong size glow plug and faulty injectors.

Fast forward couple months I had to pay upwards of $6k to rebuild engine and reinstall injectors. 6 out of 8 have failed. This

whole time I was in contact with their " customer service " department and told them I need time to sort this out. Their reply

was you haven't returned cores with in 30 days so your warranty is void. It doesn't matter that we sold you the wrong parts

and a sh* product, warranty is void. If I didn't have my stock injectors to use after theirs failed I wouldn't have any way to

test. Its been 4 months and well over $7000 of labor, parts, and troubleshooting.

 

THANKS DIESEL CARE!! Awesome service and an Awesome quality product.

 

Check out all of their feedback on Ebay, especially the negative feedback. Also have tons of pics documenting all this for you

fellow Yelpers in a tight spot with the beloved Ford 6.0

 

STAY AWAY


Report Attachments:

This report was posted on Ripoff Report on 06/23/2016 03:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/diesel-care-and-performance/mepmphis-tennessee-38127/diesel-care-and-performance-sold-wrong-parts-blew-up-my-engine-memphis-tennessee-1313160. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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