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Ripoff Report | Dietpatch Review - A, Arizona - I had order the patch
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Report: #924716

Complaint Review: dietpatch - a Arizona

  • Submitted:
  • Updated:
  • Reported By: jeannie mangino — knoxville Tennessee United States of America
  • Author Not Confirmed What's this?
  • Why?
  • dietpatch a, Arizona United States of America

dietpatch i had order the patch thinking that it was a free trail and all i had to do is pay shipping and handleing well 14 days later my bank was 89.97 short which made my rent late and i had an over draft fee a, Arizona

*Consumer Suggestion: Here's from their "Terms and Conditions" link at the bottom of the order page....

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i saw the ad for the diet patch it said a free trail just pay 4.97 for shipping .that they reduced the price to 1,97 well 14 days later i check my bank account. only to find there was 89.97 ttaken out by the diet patch company. (i did not give permission to do this) there was nothing said in the ad or did the lady on the phone say that this would be done. these people should be sued and taken off the web. i had called them trying to get my money back and they told me that i would not get my money back. and would cancal my membership .which i did not sigh up for .they are a rip off

This report was posted on Ripoff Report on 08/09/2012 07:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dietpatch/a-arizona-/dietpatch-i-had-order-the-patch-thinking-that-it-was-a-free-trail-and-all-i-had-to-do-is-924716. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Here's from their "Terms and Conditions" link at the bottom of the order page....

AUTHOR: Ken - (USA)

POSTED: Thursday, August 09, 2012
Trial Orders: By submitting your billing information and order, you are agreeing to the terms and conditions of the 14 day trial. You will be sent your trial order of our product, given access to the diet patch program portal website and be billed a small shipping and handling charge today. The 14 day trial period starts when you place your order and may be cancelled by phone at 1-877-773-5152. The patches are a supplemental product that goes along with the diet patch program portal website that you get access to. You may extend your trial by calling us anytime before the 14th day to get more time to try the product out. You will be responsible to pay the Shipping and Handling charges for your first shipment and that is the amount billed to start the trial. The cost of the product and diet patch portal website is $89.97 and you will be billed that price for the initial product sent out and the access to the website if you do not cancel before your 14 day trial has ended and return the product back to us as we assume the product and website are working for you and you wish to continue using them. If after your 14 day trial period you wish to continue to receive our product and access to our diet patch portal website, simply do not cancel, and in approximately 30 days and continuing every 30 days thereafter, youll be shipped out a 30 day supply of diet patches for the full price. If you wish to cancel your order before the 14 day trial has ended, contact us by phone at 1-877-773-5152 and return the product back to us at your expense and you will not be billed anything further.

Unless you contact our customer care department at 1-877-773-5152 to cancel your monthly subscription, you will continue to receive product every month and be billed the full price for it. Your request for cancellation, whether by phone or email, will be processed immediately; however, you will be responsible for payment of any product that has either already been shipped to you or that has already been delivered to you at the time of your cancellation. If you are trying to cancel outside of the customer cares hours of operation (4am to 11pm Central time Monday - Friday) you may submit a request of cancellation by email to contact@dietpatchtoday.com. All cancellation requests whether by email or by phone should receive a cancellation number and an email stating your subscription has been cancelled. You must keep this cancellation number or email for your records that you have been cancelled.

This is how almost ALL of these "Free trial" offers work.  That's why they charge a s/h fee, to get your payment information and bill you when you fail to cancel in a timely manner.

Hope this helps you with future "trials."

No, I DON'T work for them.

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