Report: #1160230

Complaint Review: Direc Buy Auto Warranty

  • Submitted: Mon, July 07, 2014
  • Updated: Mon, July 07, 2014
  • Reported By: MajorityofOne — Atlanta Georgia
  • Direc Buy Auto Warranty


Direct Buy Auto Warranty DBW Calling for a congressional investigation of the assurance industry, spearheaded by such "#1" companies as DBW. Iselin NJ 08830

*Consumer Comment: Your lengthy blather aside, what does your WRITTEN policy say?

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I've determined to contact my congressman with the following question:  Why should companies like Direct Buy Auto Warranty (DBW) even have access to a share of the national market for selling auto warranties to consumers with 100,000+ mileage on their cars as it is obvious, at least to this consumer, that they are so well-rehearsed and at-the-ready for denying claims based on an automobile's "pre-existing" problems?

I'm addressing this problem to our lawmakers because it may require an amendment to 

.....0pt;">The Magnuson–Moss Warranty Act (P.L. 93-637), a United States federal law, (15 U.S.C. § 2301 et seq.), enacted in 1975, to remind DBW that they are not as "authoritative" as they displayed in condescending both my mechanic and me, and doubtless many other consumers, as if theirs is the final "etched in stone" say in a matter as ECON 101 designates that say to belong to "the ultimate consumer".  

Thus the beginning of a long drawn out process. First must be to find out exactly how many claims are honored on higher mileage cars by DBW realistically as opposed to simply offering a consumer to (in essence) pay back their down payment already paid to DBW on a repair when a consumer has more than that invested in a shared-risk business such as, and specifically, DBW. 

I only wonder if there should be a law to mandate that such companies get all the reasons from the consumer for which they've the foreknowledge and predictability experience for denying a claim up front, at the point-of-sale (POS) and not just at claim time, as it will allow consumers the option of not investing in what one suspects to be a very useless extended warranty to far too many consumers. 

Of course, new cars today are being sold with 5/10 years 50,000/100,000 miles unbeatable factory warranties - and this would create a very narrow window of opportunity for these companies to blatantly rip off consumers as I'm  sure I was ripped-off.  But no one owes them, or any assurance company like them, to add to their monthly, quarterly and/or annual financial statements for false securiy and very superficial service in return. 

Company reps knowing the laws to protect the business only will never be enough to keep these kind of jobs from being outsourced to  China, India, Brazil etc. - and it's unpatriotic to not trust the American way, no matter how long it takes.  And, as I'm sure the problem is bigger than DBW, I will forward all rebuttals to my congressman. The company knows the problem. 

This report was posted on Ripoff Report on 07/07/2014 05:11 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals


#1 Consumer Comment

Your lengthy blather aside, what does your WRITTEN policy say?

AUTHOR: Ken - ()

Are they violating its terms?  Can YOU prove it? If so contact your states insurance commissioner. If NOT, get over it.

Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.