Direct Buy St Louis . It was high pressured and every answer was a positive answer, “you will just love the savings, but you can’t see how much until you become a member”. Chesterfield Missouri

My husband and I sat through your sales presentation in August of 2012.  It was high pressured and every answer was a positive answer, “you will just love the savings, but you can’t see how much until you become a member”. When we asked about financing we were told it was a self financing company and it was a four year program but the membership was three years. I asked what happed to the fourth year. Can we extend the membership to the fourth year if we are still paying for it? It answer was YES. So we decided to buy the membership. 

Several things have not been truthful. 1) When we became members we were told we would be able to buy brands we were able to buy on the open market. Not true. I wanted to buy a Krieg. Not available. I wanted to buy a Serger sewing machine I was not able to find any available. (what we found was OLD mfgr's book and Very Limited choices ( which contradicts their sales pitch, as well we stated to agent before signing up what we only intended to use this for). 2) We went to use a discount at Sherwin Williams and a better one was offered through the store. 3) We have not bought one item through Direct Buy. 4 There also has not been many brands that were open on the open market.(Ie. major brands)  5) The biggest is this past year when the membership came up it was canceled not extended as promised.  

My husband and I believe this has been a big SCAM.  We have paid $2,500.36 for a product that we have not been able to use.  We are very upset about this. There was no way we could find out about this before the cancelation deadline because we were not given access to the building to look up items or access to the internet.  We feel we have been more than fair but the last promise that was broken has been it, the extended membership or the lack of it. We feel the above mentioned items are a breach of contract and want to break our contract with Direct Buy