Complaint Review: Direct Express Auto Transport - Nationwide
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- Author Confirmed
- Direct Express Auto Transport Nationwide USA
- Phone: 8774829996
- Web: www.directexpress.com
- Category: Auto Transporters
Direct Express Auto Transport Mike Rupers Total Liars - Cheats - Thieves - Dosn't play fair - Avoid this company!!! San Anselmo CA
*REBUTTAL Owner of company: Completely False Report By A Competitor
Show customers why they should trust your business over your competitors...
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Here is proof this guy lies and cheats.
Go to Google maps and look up his address. You see a small office structure. Two offices - one on the first floor and maybe one or two on the second floor.
Now go to the BBB report on this company. They claim to have 550 employess. They claim to move 10,000 cars per year. I bet they don't have more than 5 employees. They have 39 complaints against them in the past three years. This would normally give a small company an F rating. But because he lies and says he has 550 employees ... (and the Better Business Bureau is too stupid or lazy to check what information he provides to them)... he has a B+ rating.
Now visit www.transportreviews.com and look up this company. Every review is "compensated". See the little green dot next to the review? That' means the company paid the individual to post the review. Hell - even if the transport went bad I'd post a review just to recoup some of the money I lost.
This guy is a total bull**** artist. Do you really want to trust him with your vehicle (for most people your second most valuable asset after your house)???
If just a little bit of research can show you that you can't trust this guy.... I hope this review helps you!
This report was posted on Ripoff Report on 01/16/2015 01:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-express-auto-transport/nationwide/direct-express-auto-transport-mike-rupers-total-liars-cheats-thieves-dosnt-play-fa-1202210. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Completely False Report By A Competitor
AUTHOR: Mike - (USA)
SUBMITTED: Saturday, March 19, 2016
Dear Reader,
I'm the owner of Direct Express Auto Transport. Please notice the complainer did not reference or describe an order. That's because the writer is probably not a customer, but rather, a competitor.
We think the writer is a competitor in Atlanta who was fined and sanctioned by the FTC for deceiving the public. So he probably decided to trash the better run businesses such as ours. Misery loves company I guess. If not him than some other auto shipping broker. Regardless, take a competitor's opinion with a grain of salt.
Our BBB rating is A+ at the current time with only 8 complaints in the past 3 years and almost 100 positive reviews. Go here ... http://www.bbb.org/greater-san-francisco/business-reviews/auto-transporters-and-drive-away-companies/direct-express-auto-transport-in-san-anselmo-ca-59879
The BBB has been to our office and they decided we had 550 employees because of the number of drivers we use annually to ship our customer vehicles. We ship nearly 10,000 vehicles annually. Their number not ours.
We currently have a 4.8 out of 5 rating with both transportreviews and Google Plus.
We originated the instant online car shipping quote calculator and nobody is more reliable then us. Please check out for yourself how good we are by going to our website ... https://www.autotransportdirect.com/
BTW - It's kind of a pity that people are allowed to post things anonymously, don't you think?
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