Complaint Review: Direct Plus - Indianapolis Indiana
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- Author Not Confirmed
- Direct Plus 4625 W 86th St #600 Indianapolis, Indiana USA
- Phone: 317-337-1400
- Web: Directplusfurniture.com
- Category: Department & Outlet Stores
Direct Plus Handling Fee that Direct Plus charges makes the membership a JOKE Indianapolis Indiana
*REBUTTAL Owner of company: Disregard Fake Compaint of Direct Plus
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I went to Direct Plus and listened to their spiel about becoming a member. The High Pressure sales tatics that they try to push on you is just down right ABSURD! Why in the heck would you pay a club a membership and then pay them a handling fee on top of that and do not forget the shipping charges! My friends KEEP YOUR MONEY. Direct Plus not only charges a handling fee they mark up the merchandise. You can not charge a small membership fee without making the money some other place... hence the handling fee, freight, and direct plus' mark up. This is the biggest scam of them all. And what is it with only caring one line of cabinets? I want choices! Direct plus tells you they have flooring, but you must go to a differnt store to view the flooring... WHO HAS THE TIME FOR THAT?!?!?! And the "FAST TALKING" sales guy (owner now) seems to BS you on the way this whole direct plus thing works. I've been to direct plus and DirectBuy and I must say DirectBuy has more of a selction and a more friendly atmosphere. SAVE your money! Why pay a handling fee, taxes, freight charges, storage, and a membership fee?!?! IT is a SCAM!
This report was posted on Ripoff Report on 12/02/2015 05:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-plus/indianapolis-indiana-46268/direct-plus-handling-fee-that-direct-plus-charges-makes-the-membership-a-joke-indianapoli-1271662. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Disregard Fake Compaint of Direct Plus
AUTHOR: Direct Plus - (USA)
SUBMITTED: Tuesday, April 11, 2017
This fake review, I believe, was written by an entity that lost a binding arbitration hearing with the Better Business Bureau of Indianapolis around the time this "report" was filed. This entity stiffed Direct Plus out of nearly $3,000 and a judgement was handed down in favor of Direct Plus in December of 2015. This entity was ordered to refund Direct Plus their money, which they have still failed to comply with as of today, April 11th, 2016.
Since this company, Energy Secure Solutions, has failed to comply with the judge's rendering in this case, they have had their accreditation with the BBB revoked. That has caused them to change their name to Summit Energy Pros.
Please disregard the nonsense stated in this complaint. Direct Plus has been saving customers thousands of dollars every year since our inception in March, 1994. If Direct Plus was not able to provide the savings or services we promise, people would've figured it out a long time ago and Direct Plus would no longer be in business.
If you would like to read some actual reviews of our company, we have stellar reviews on Houzz.com, Angie's List, and over 55 testimonials on our website, directplusfurniture.com
Thanks!
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