Complaint Review: Direct Source Copiers - Temecula California
- Direct Source Copiers 33175 Temecula Pkwy #442 Temecula, California USA
- Phone: 8887942679
- Web: https://www.google.com/url?sa=t&rct...
- Category: Miscellaneous Electronics
Direct Source Copiers Kept money for "Re-Stocking Fee", No Refund After 6 Weeks Temecula California
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Called and ordered a "on sale" copier for my office on 10-31-16 afternoon. Paid $1999. plus added $150 toner. Supposed to receive in 7-10 days. $2149. was withdrawn from my account the next day 11-1-16. My son gave me a similar printer that evening so I emailed David Stokes of Direct Source Copier at 8:36 AM the next morning (11-2-16). He called and said it had already shipped and that I may have to pay for $300. shipping as well as a re-stock fee. I told him I did want to cancel. Mr Stokes let me know several days later that I was ONLY going to be charged $150. re-stock fee, no shipping. It has been almost 6 weeks and still no refund. 1 - $150 re-stock is unfair since I canceled one day after the money was withdrawn. 2 - I should be able to charge interest on him holding my money for so long. I will never deal with a internet dealer again for electronics.
This report was posted on Ripoff Report on 12/11/2016 06:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-source-copiers/temecula-california-92592/direct-source-copiers-kept-money-for-re-stocking-fee-no-refund-after-6-weeks-temecula-1342542. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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