Complaint Review: Direct Supply Depot - Orange California
- Direct Supply Depot 1442 E Lincoln Ave, Ste 112 Orange, California U.S.A.
- Phone: 866-7114740
- Web:
- Category: Telemarketers
Direct Supply Depot Toner Cartridges $400 for one Orange California
*Consumer Suggestion: By Law They're A Gift
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Direct Supply Depot, Inc. Is not to be confused with Direct Supply the healthcare supply company that is legite. Direct Supply Depot contacted several of my locations and tried to sell the facility Toner. My company gets toner free of charge though our cost per copy agreement we have with ABS. Direct Supply Depot, Inc shipped one toner in plan cardboard box. When the facility received the box along with several others that said Direct Supply (the valid vendor). They assumed it was a legate order. Once they got alerted to the scam they called the vendor to get a return address. Direct Supply Depot said it was against the policy to take toner back and the facility would have to pay for the toner. Now I've started receiving additional invoice's for all of my Washington facility's all dated within a few days of each other. We have 12 locations in Washington alone and at $400 per toner thats $4800.00 for something we get for free. I've called the vendor left message's. No return call. I've sent them a certified letter no response. Now they want to send the invoice's to collections. Which if that happens we will fight them in correct. I'm also filing a complaint with the Washington State Attorney Generals Office.
Troubles
Vancouver, Washington
U.S.A.
This report was posted on Ripoff Report on 03/27/2009 09:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-supply-depot/orange-california-92865/direct-supply-depot-toner-cartridges-400-for-one-orange-california-438210. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
By Law They're A Gift
AUTHOR: John - (U.S.A.)
SUBMITTED: Friday, March 27, 2009
Unless this scam operation has valid written POs from your company you're off the hook. Even if they called one of your employees to verify the address it's bogus. By law you can keep the toners as a gift. It's an old scam I'm sure the courts are well aware of. Years ago it was anti-static spray, now it's toner.


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