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Report: #1255894

Complaint Review: directpoolshoponline - Bongaree,

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  • Reported By: P — Chandler Arizona U.S.A.
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  • directpoolshoponline Unit 3/ 9 Armitage Street, QLD 4507 Bongaree, , Australia

directpoolshoponline Aquaneo PtyEbay store Does not honor their guarantee Bongaree, Queensland AU

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I purchased a salt cell per following description on Ebay

CLEARWATER C170/B170 CELL SALT CHLORINATOR CELL- 2 YEAR FULL WARRANTY
( 321016149259 )
 
After six months product quit and I contacted this seller for instructions on echanging or repairing under the 2 year warranty offered. Was told they would take it up with the manufacturer but could not tell me who it was, but would respond after they had contacted them. No reponse ever received in regard to this.
 
Also product was not shipped for ten days after they charged my credit card. I am in the US so filing a claim against Australian Co is difficult but I just want to warn others to stay clear of them

This report was posted on Ripoff Report on 09/19/2015 10:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/directpoolshoponline/bongaree-qld-4507/directpoolshoponline-aquaneo-ptyebay-store-does-not-honor-their-guarantee-bongaree-que-1255894. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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