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Report: #1469009

Complaint Review: DirectTV / ATT - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Nate — United States
  • DirectTV / ATT Nationwide United States

DirectTV / ATT AT&T Direct TV Moving Services and lied to about prices

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I moved houses at the End of  November 2018.  Called with plenty of notification to all my utilites.

Couple glitches here or there, but Direct TV was horrible

The first person never completed the move and I tied to fix it online as i was at work.  

They  couldn't do the move for 3 weeks.  not good enough

I kept calling and  finally  oneday got a Manager  Alejandra ont he line(gonne  separate this into a few parts)

set me up for   12/6 when i said  12/4 still closer

after calling  again got the tech he  said  the order was just to move the original  4 recievers

(Alejandra  promised me as did another   chat rep  that  i could get  2 additional  Recievers added  free of charge and no monthly  fee)

WEll he  left the boxes and told me to do an upgrade on the service.  did that and the boxes worked.

I called back to  line up  the pricing  issue now   with the no monthyl fee with the  recievers and verify the  price the chat rep gave me of 55.21 (don't worry i have the   document saved.  )

now  they are telling me there is nothing else they can do  to  set me up to the price i was quoted and  guaranteed.

 

This report was posted on Ripoff Report on 12/07/2018 08:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/directtv-att/nationwide/directtv-att-attdirect-tv-moving-services-and-lied-to-about-prices-1469009. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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