Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1265999

Complaint Review: Discount Cigarettes Mall - Internet

  • Submitted:
  • Updated:
  • Reported By: darren — Austin Texas USA
  • Author Not Confirmed What's this?
  • Why?
  • Discount Cigarettes Mall Internet USA

Discount Cigarettes Mall They'll take your money and you'll never hear from them again... Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

September 1, 2015 - I place an order with this company.  

By September 25, 2015, I had still not received the order (although, they certainly processed my payment).   So, I contacted them via a "support ticket", using their online facility.   They responded, sending me a USPS tracking number.   I checked the tracking number, and the package was supposedly in a shipping facility in New York.  

I checked the tracking number every day after that, and the package was always shown to be in the NY facility.

By October 3, 2015, I had still not gotten the package.   So, I contacted them, requesting a re-shipment.   I heard nothing from them.

Then, on about October 23, 2015, I got an email saying that my package "would be shipped" with their new shipping company.   I wrote them back, asking if they meant the package hadn't shipped yet.   (it was 20 days after I had initially requested a re-shipment).   I got no response.

Between October 25 and November 5, I have contacted them (again) by email, and via their online support ticket system.   I have still received no responses. 

It is now November 5, 2015 - more than 60 days after I placed and paid for my order, and I have not received the order, and they have refused to answer any of my last several inquiries.

In short, it looks like they've just taken my money and ran...

 

 

 

This report was posted on Ripoff Report on 11/05/2015 04:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/discount-cigarettes-mall/internet/discount-cigarettes-mall-theyll-take-your-money-and-youll-never-hear-from-them-again-1265999. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now