Complaint Review: Discount Cigarettes Mall - Internet
- Discount Cigarettes Mall Internet USA
- Phone: 646 597 8902
- Web: http://www.discountcigarettesmall.c...
- Category: Smoke Shops
Discount Cigarettes Mall They'll take your money and you'll never hear from them again... Internet
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September 1, 2015 - I place an order with this company.
By September 25, 2015, I had still not received the order (although, they certainly processed my payment). So, I contacted them via a "support ticket", using their online facility. They responded, sending me a USPS tracking number. I checked the tracking number, and the package was supposedly in a shipping facility in New York.
I checked the tracking number every day after that, and the package was always shown to be in the NY facility.
By October 3, 2015, I had still not gotten the package. So, I contacted them, requesting a re-shipment. I heard nothing from them.
Then, on about October 23, 2015, I got an email saying that my package "would be shipped" with their new shipping company. I wrote them back, asking if they meant the package hadn't shipped yet. (it was 20 days after I had initially requested a re-shipment). I got no response.
Between October 25 and November 5, I have contacted them (again) by email, and via their online support ticket system. I have still received no responses.
It is now November 5, 2015 - more than 60 days after I placed and paid for my order, and I have not received the order, and they have refused to answer any of my last several inquiries.
In short, it looks like they've just taken my money and ran...
This report was posted on Ripoff Report on 11/05/2015 04:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/discount-cigarettes-mall/internet/discount-cigarettes-mall-theyll-take-your-money-and-youll-never-hear-from-them-again-1265999. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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