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Report: #1199474

Complaint Review: discount-merchant.com - Internet

  • Submitted:
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  • Reported By: David — Orem Utah
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  • discount-merchant.com Internet USA

discount-merchant.com Poor customer service, they do not care about you, they do not help you Internet

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DO NOT PURCHASE ANYTHING FROM THIS COMPANY. i purchased a new bulb, paid for 2 day shipping, received new lamp 6 days later. it was the wrong bulb, had to return the bulb and wait to get new after they received the bulb i returned, i Tracked the return saw it was delivered, i then waited and waited 2 weeks later i called. they never shipped the new bulb because the person i spoke to about the return did not put the new bulb in the system. then had to wait 9 days to get the other bulb, which did not work-checked bulb no continuity bulb filament was broke. had to again call explain. did what the rep told me emailed photos of me testing bulb with multi meter to rep, then waited to receive return shipping label from Discount merchant. waited and waited no slip, called again and was told that nothing can be done as its 30 days past purchase date.

This report was posted on Ripoff Report on 01/05/2015 11:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/discount-merchantcom/internet/discount-merchantcom-poor-customer-service-they-do-not-care-about-you-they-do-not-help-1199474. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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