Complaint Review: Discount Ramps - West Bend Wisconsin
Discount Ramps The bike trailer does NOT convert to a workable doggie stroller as advertised West Bend Wisconsin
*UPDATE Employee: Stroller / Trailer Combo
I purchased the following from Discount Ramps. It's advertised as a bike trailer and doggie stroller in one. It doesn't work as a stroller. One has to physically lift it sideways to get it to turn as the front wheel of this 3-wheel setup is stationary and it needs to swivel to work properly.
I wrote to the company, but they said that they were sorry but the wheel is stationary. If I want one that swivels (i.e., actually works as a stroller) I needed to get a different model (which costs approx $150 more if I'm remembering correctly).
My son fixed the problem for me so now it works great, but it shouldn't need to be this way. He had to weld a swivel wheel onto the front and remove the stationary wheel.
I told the company that they either should include a swivel wheel instead of the useless one currently on there, or change their website ad to say that it is only a trailer. At least they should pay the $15 cost for me to purchase the swivel wheel.
This report was posted on Ripoff Report on 03/22/2014 10:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/discount-ramps/west-bend-wisconsin-53095/discount-ramps-the-bike-trailer-does-not-convert-to-a-workable-doggie-stroller-as-adverti-1132867. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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