Report: #1372437

Complaint Review: Discovery Rent-A-Car

  • Submitted: Wed, May 10, 2017
  • Updated: Wed, May 10, 2017
  • Reported By: Mahmoudreza Sharifi — 223 concord TPKE New York USA
  • Discovery Rent-A-Car
    EL SEGUNDO, California

Discovery Rent-A-Car, Sergey Roshal Fraudulent charges for the pre-existing condition (scratches) on their rental car. Additional charges EL SEGUNDO California

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I reserved a car from this company a couple of weeks before I arrive at the airport. On the day of the arrival, a representative from this car rental, which was a middle aged ukrinian lady did my paperworks and then displayed the car. The was was in an awfull condition. First, I refused to accept this car, but she said we dont have any other car and I have to wait at least two hours before they bring another car. So I accepted the car but me and my two friends told the representative that take note that there are many scratches on the car. There was also a huge stain mark on the driver seat. Since I was returning the car early morning, they asked my to leave the car in a nearby hotel and leave the key to the hotel. When I came back home they emailed me that there are charges for the scratches on the car and they told me that I am responsible for those scratches. They took my 300 deposit and asked me for more money for the damage ! I have never seen any business even close to this level of fraud and misconduct in the USA. 



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