Complaint Review: Discovery Rent-A-Car
Discovery Rent-A-Car, Sergey Roshal Fraudulent charges for the pre-existing condition (scratches) on their rental car. Additional charges EL SEGUNDO California
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I reserved a car from this company a couple of weeks before I arrive at the airport. On the day of the arrival, a representative from this car rental, which was a middle aged ukrinian lady did my paperworks and then displayed the car. The was was in an awfull condition. First, I refused to accept this car, but she said we dont have any other car and I have to wait at least two hours before they bring another car. So I accepted the car but me and my two friends told the representative that take note that there are many scratches on the car. There was also a huge stain mark on the driver seat. Since I was returning the car early morning, they asked my to leave the car in a nearby hotel and leave the key to the hotel. When I came back home they emailed me that there are charges for the scratches on the car and they told me that I am responsible for those scratches. They took my 300 deposit and asked me for more money for the damage ! I have never seen any business even close to this level of fraud and misconduct in the USA.
This report was posted on Ripoff Report on 05/10/2017 11:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/discovery-rent-a-car/el-segundo-california-90245/discovery-rent-a-car-sergey-roshal-fraudulent-charges-for-the-pre-existing-condition-sc-1372437. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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