Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1108241

Complaint Review: disneystore.com - Internet

  • Submitted:
  • Updated:
  • Reported By: raji — Manchester Connecticut
  • Author Not Confirmed What's this?
  • Why?
  • disneystore.com Internet USA

disneystore.com Disney's web site for Disney branded merchandise. Disney doesn't deliver the goods! Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

We orded 7 items from disneystore.com. One was a personalized peice of clithing. Upon placing the order, no mention was made of any delays of the entire order due to personalization. After several weeks of wating, we called them. They sdaid that the entire order was on hold until the personalization was completed and the entire order would be shipped together. After another two weeks, a tiny package, containing JUST the personalized item arrived (Nothing else that was part of the entire order came along with it). After another week the REST of the order arrived, SHORT three of the five items. the items arrived in a box large enough to ship all of disneyworld, literally filled with bubble wrap.

After dumping out an enormous pile of buble wrap we found the two SMALLEST of the remaining five items and a note that said that the rest of the order was no longer available. WHY couldn't Disney.com have TOLD us that WHEN we first placed the call two weeks before hand? WHY was everything delayed because of a personalization when the personalized item WAS shipped searately, any way? Why offer items for sale and then not plan to have enough stock on hand to fill all the orders? Why not inform the public that item quantities were limited and may not be available? And lastly, what is the deal with the excessive overpackaging?

This report was posted on Ripoff Report on 12/19/2013 07:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/disneystorecom/internet/disneystorecom-disneys-web-site-for-disney-branded-merchandise-disney-doesnt-deliver-t-1108241. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now