Divaswigs Sent back wig for refund and never got refund California

The wig I received from divaswigs was terrable. The color of it was was brassy and it was crunchy and dry like dolls hair. On top of it,the wig was way to big. So, I wanted to return it and get a refund considering it wasn't what I ordered. I finally talked them into returning it and getting a refund. I shipped it out to them the December 21,2018 and it is now 3/7/2018 and I haven't received a refund yet.

When I asked them if they received the wig yet, they said that the tracking wasn't showing up, when it clearly was. They haven't answered my emails back since they asked me if the tracking number is wrong and said they couldn't track it. Luckily I also filed a dispute with my credit card company just incase they would screw me over. They were trying to screw me over on 323.00 plus 20 more cause they said that I had to pay 20 for shipping cause they are stationed in China.

I would not recommend buying from them. They lie about the quilting of hair and everything about their wigs are terrable. I sent in all proof to my credit card company so I should be getting my money back soon. I would recommend bestlacewigs not divaswigs. It was their plan all along for them to get the wig back but not refund me. It has been around 10 weeks since I sent it back and still no refund!