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Report: #1101457

Complaint Review: DMV.ORG - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: kathleen — San Bernardino California
  • DMV.ORG Select State/Province USA

DMV.ORG DECEPTIVE SITE - INTENTIONAL RIP-OFF San Bernardino California

*UPDATE Employee: MIstaken Identity

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This site is a scam...went to renew my car registration and this site popped up looking similar to the ca dmv site  it had all of my car info and when I went to pay, my registration was an additional $34.00 with processing fees etc...I was so pissed I canceled the transaction thinking the DMV had contracted with this company to process renewal registrations.  I read reviews on how it was a rip off and I looked at my registration renewal form again and saw that I needed to be at DMV.CA.GOV (not DMV.ORG) and there was the REAL California DMV and no processing fees were charged...

Yes the scam DMV.Org has a big sign - "We are not a government agency"...however, this means nothing because government agencies often contract with private companies for services including utility payments, etc..however, what is point of this site when you can renew your registration with the real dmv WITHOUT processing fees....or use this scam site with outrageous processing fees...NO ONE WOULD DO THAT IF PAYING ATTENTION!  Key point...DON'T USE DMV.ORG TO RENEW YOUR REGISTRATION...GO TO DMV.CA.ORG (IF IN CALIFORNIA)

This report was posted on Ripoff Report on 11/22/2013 10:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dmvorg/select-stateprovince/dmvorg-deceptive-site-intentional-rip-off-san-bernardino-california-1101457. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

MIstaken Identity

AUTHOR: DMV.ORG - ()

POSTED: Tuesday, January 21, 2014

We apologize for the delay in responding your comment and for any inconvenience you may have experienced. We know how frustrating your experience can be.

DMV.org is a privately owned website that is not owned or operated by any state government agency. We are:

  • an information publishing website
  • we do not sell any products or charge for any services
  • we have an A+ BBB rating

We are not the same company you made your purchase through. This is a common error. Unfortunately, due to our name “DMV.org”, we often are confused with other website companies that DO sell products and services. And since we have no affiliation with these companies, we cannot help with any issues you may have.

We do encourage you, before you file a complaint or report to please contact us at website-support@dmv.org.  As stated, we get a lot of complaints about these other companies and can often get you started in the right direction to address your issues.

Again, sorry for your the trouble you experienced, and if there’s anything we can do to help, please contact us.

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