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Report: #917756

Complaint Review: Dobbs Collision Mendenhall - memphis Tennessee

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  • Reported By: leah — memphis Tennessee United States of America
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  • Dobbs Collision Mendenhall 2525 Mount Moriah Rd 38115 memphis, Tennessee United States of America

Dobbs Collision Mendenhall Dobbs Ford Collision Not impressed by this service at all! memphis, Tennessee

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To be completely honest, when I took my car to Dobbs Collision after I bought it off an auction, I had great expectations. This car had two blown airbags...passenger and driver, a cracked windshield and a front exhaust system that needed repair.
To be more clear this is a 2011 ford Taurus I am talking about. Anyway, the least they could do was fix the front exhaust system...after 2 months of being juggled between different associates and a manager, that was yet to be done. Due to the high cost of repair I started looking for a used dash panel BUT, I was buying brand new airbags.
 At first they agreed and then later the manager claimed this was against Dobbs Policy...(I know, a bunch of hot air). Anyway to cut the long story short, I eventually had to remove my car from there. These people did not even have the decency of putting back the front pipe since they never bothered to get a new one-my car had a gaping hole under it when I took it to the next shop!
If the current DOBBS collision manager reads this EVERYTHING I wanted done was DONE. The used dash panel I got was great, airbag system fixed as I WANTED, The driver side door nice and polished...I could go on but I will let the pics speak.
Overall I saved about 4-5 grand total by going to the collision center on New Getwell. Awesome guys who work here that had done nearly everything in a little over 3 weeks. They gave me a price not anywhere close to the estimate DOBBS COLLISION gave me.
Get this...that dash panel that I was looking for for over 2 months...they got it in one day-a fully loaded one too!!!
Please read this and judge for yourself.

This report was posted on Ripoff Report on 07/26/2012 08:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dobbs-collision-mendenhall/memphis-tennessee-38115/dobbs-collision-mendenhall-dobbs-ford-collision-not-impressed-by-this-service-at-all-memp-917756. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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