Complaint Review: Dobbs Honda Of Tucson - Tucson Arizona
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Dobbs Honda Of Tucson 810 West Wetmore Road Tucson, Arizona U.S.A.
- Phone: 529-292 0790
- Web:
- Category: Auto Dealers
Dobbs Honda Of Tucson ripoff dishonesty Shame on you Honda Corp. for not heeding your mail Tucson Arizona
*Consumer Suggestion: Richard see to it that these people get to read your Rip Off Report.
*Consumer Suggestion: Buyers Remorse?
*Consumer Suggestion: Buyers Remorse?
*Consumer Suggestion: Buyers Remorse?
*Consumer Suggestion: decisions
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I don't believe the Honda Corporation ever reads any complaints. Whoever is President there should investigate who they have reading mail because I am sure any mail received goes directly into the waste basket and not sent on to a higher official. Laziness, or perhaps they can't read proper English.
The Honda CR-V 3000 I purchased on April 26, 2003 I believe to be an excellent car. However, it is really not for me. It is far too big for me and basically made for a family with children. I am a rather small man and single.
The salesman, Mr. Zappa, should have been aware of this and more concerned that I buy the best vehicle for my personal needs. He could have shown me something more suitable instead, but he was only interested in making a sale. (A questionaire sent to me the week after from Thousand Oaks, CA. clearly asked if the salesman had done this.) So it apparently is a Honda policy. But complaint went unheeded.
Now, the CR-V cost $20,100.00 for which I had paid cash. Furthermore, the trade in towards this was a Toyota Celica for which I had paid $26,000.00. It was only one year old and had less than 8,000 miles. I was initially offered only $12,000 (less than half its original cost) which seemed to me an extremely low figure for a practically new car.
After 'I'll be right back tactic', the figure went up to $13,000 which I accepted. I fully realize I was not forced to buy anything, however, I did feel I was somewhat pressured into it by the salesman.
Three weeks later I sent a letter to the local Dobbs Honda of Tucson, where I purchased the vehicle. The sales manager phoned me and told me to come by and he would see about exchanging the vehicle, and to 'put down some numbers'. I went in. He pulled the 'good guy, bad guy' and had an assistant show me another lower grade vehicle, costing $17,000. I felt more comforatable in this. So what was the deal?
They offered me this car plus a $204.00 refund! In other words, I would release my CR-V back to them after only 3 weeks of minor use... in exchange for the far lesser vehicle.
The explanation was that if I had come in sooner there would not have been the paper work. So,it would have cost me $4,000 for their paper work! Unreasonable to say the least.
Now, I fully realize that they would have to consider the Honda as a 'used' vehicle, even tho I only had it for 3 weeks,... but this offer seemed to me extremely unfair. So I decided to keep the Honda. I therefore feel extremely disappointed with Dobbs/Honda of Tucson and very uncomfortable with my purchase. I am trying to adjust myself to the CR-V and next year when I buy another car I will re-consider where I shall buy it.
Shame on you Honda Corp. for not heeding your mail.
Richard
Tucson, Arizona
U.S.A.
This report was posted on Ripoff Report on 06/11/2003 03:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dobbs-honda-of-tucson/tucson-arizona-85795/dobbs-honda-of-tucson-ripoff-dishonesty-shame-on-you-honda-corp-for-not-heeding-your-mail-60397. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#5 Consumer Suggestion
Richard see to it that these people get to read your Rip Off Report.
AUTHOR: The Great Thorn - Rip-off Report Consumer Advocate - (U.S.A.)
SUBMITTED: Friday, June 13, 2003
Richard If you want an easy way to see to it that Honda Reads their mail, try this.
Print off two "printer Friendly Version" of your Rip Off Report and mail them to the below addresses. I would also fax one to the below fax number.
America Honda Motor Co.
Customer Relations Department
555 Old Country Road
Windsor Locks, CT 06096
(860)623-3310
(800)999-1009
American Honda Motor Co., Inc. (Corporate Office)
1919 Torrance Blvd.
Torrance, CA 90501-2746
310-783-2000
Toll free: 1-800-999-1009
Fax: 310-783-3273
Note to all car dealers: Be nice to your next "Up" who knows they just might file a Rip Off Report that YOU can't delete. Cool you think?
Note to all car buying victims: If for any reason you feel that a car dealer has Ripped you OFF you might like to email these people. They like to see the trends good and bad in the auto industry.
Dave Versical Managing Editor 313-446-1637 dversical@crain.com
Mary Beth Vander Schaaf Asst. Managing Editor
313-446-0363 mvanders@crain.com
Kathy Jackson Automotive Marketing Editor
313-446-0371 kjackson@crain.com
Victor Galvan Web Editor 313-446-0345 vgalvan@crain.com
Charles Child News Editor 313-446-0365 cchild@crain.com
Jim Crate International Editor 313-446-1601 jcrate@crain.com
Chaz Osburn National Editor 313-446-1677 cosburn@crain.com
#4 Consumer Suggestion
Buyers Remorse?
AUTHOR: Terrance - (U.S.A.)
SUBMITTED: Thursday, June 12, 2003
Richard - Do you expect all companies to give full-price refunds to everyone that expresses "buyers remorse?" And do you think that all salespeople out there should make sure you buy only things that are "best for your personal needs?" Sorry, but you have to be responsible for your decisions, and live with them. Nobody made you purchase that vehicle, and nobody guaranteed that you could "give back" your almost-new vehicle with no financial penalty.
Sometimes the lessons we learn in life are expensive. Hopefully we don't repeat these mistakes.
#3 Consumer Suggestion
Buyers Remorse?
AUTHOR: Terrance - (U.S.A.)
SUBMITTED: Thursday, June 12, 2003
Richard - Do you expect all companies to give full-price refunds to everyone that expresses "buyers remorse?" And do you think that all salespeople out there should make sure you buy only things that are "best for your personal needs?" Sorry, but you have to be responsible for your decisions, and live with them. Nobody made you purchase that vehicle, and nobody guaranteed that you could "give back" your almost-new vehicle with no financial penalty.
Sometimes the lessons we learn in life are expensive. Hopefully we don't repeat these mistakes.
#2 Consumer Suggestion
Buyers Remorse?
AUTHOR: Terrance - (U.S.A.)
SUBMITTED: Thursday, June 12, 2003
Richard - Do you expect all companies to give full-price refunds to everyone that expresses "buyers remorse?" And do you think that all salespeople out there should make sure you buy only things that are "best for your personal needs?" Sorry, but you have to be responsible for your decisions, and live with them. Nobody made you purchase that vehicle, and nobody guaranteed that you could "give back" your almost-new vehicle with no financial penalty.
Sometimes the lessons we learn in life are expensive. Hopefully we don't repeat these mistakes.
#1 Consumer Suggestion
decisions
AUTHOR: Ambrose - (U.S.A.)
SUBMITTED: Wednesday, June 11, 2003
Shame on Honda? No Richard......Shame on you for buying a vehicle that is...well let us use your own words "not really for me".
Yes Hondas are excellent vehicles and their inflated prices reflect that preception but when the title work has been completed it is still a used car and one would think that with the $26,000 you paid for the Toyota Celica you traded in you would have recognized your position and blamed none but the person you see in the mirror every morning. And why did you trade in the Toyota Richard? the car "not really you".
We all have to live with our decisions Richard it is life.
Advertisers above have met our
strict standards for business conduct.
