Complaint Review: DocStoc.com - Internet
- DocStoc.com Internet United States of America
- Phone: (310) 255-1172
- Web: www.docstoc.com
- Category: Internet
DocStoc.com DocStoc, Inc., www.docstoc.com Fraudulently Billed Me After Closing Account Internet
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I opened a "Free Trial Membership" on or around February 7, 2012. On February 8, per the company policy to send subscription cancellations by email, I sent an email canceling my free trial. On February 9, 2012, I received the following email from DocStoc:
Jane Bliss, Feb 09 15:41 (PST):
Hello ,
Per your request, your Docstoc Trial Membership has been cancelled. Your credit card will not be charged.
Thank you for trying our service and please let me know if there is anything I can do in the future to assist you.
Best regards,
Jane Bliss
Docstoc Customer Care
(888) 412.3627
www.docstoc.com
Regards,
Jane Bliss
Then, on February 16, 2012, a full week later, the following "recurring charge" was placed on my debit card:
02/16/12 RECUR DEBIT CRD PMT02/15 DOC*DOCSTOC.COM/CH 888-4123627 CA $19.95
Oh, there's DocStoc.com charging my bank account with a recurring monthly charge of $19.95! They are fraudulent. They promised me my account would not be charged, and then they charged it. No one answered their customer service line when I called. AVOID THIS COMPANY.
This report was posted on Ripoff Report on 02/18/2012 01:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/docstoccom/internet/docstoccom-docstoc-inc-wwwdocstoccom-fraudulently-billed-me-after-closing-account-in-841402. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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