Dollar Car Rental Dollar Rent a Car Ripped me off with Toll Charges Orlando, Florida

Having common sense is why I am calling out your report as bogus.  I have common sense enough to know that when I rent a car, or drive my own car, I am responsible for making sure the tolls are paid.  I was a business traveler in the past and travelled in Orlando and Tampa, and I knew I was responsible for the tolls on the roads.  I once had to run an unattended toll booth when I didnt have change getting on to the Suncoast Parkway and I had to pay it! 

You were the one driving the car on the toll roads and had your transponder not register, thereby committing a violation.  The only way Dollar would know of these occurrences is via getting tickets for the violations!  If they refunded them in the past, it was a courtesy to you.  However, like any courtesy, someone who is abusing it will no longer get said courtesy.  

Dollar isnt responsible for the tolls, YOU ARE!  You drove on the toll roads, and your transponders didnt register with the tolling system, why should Dollar pay for the tickets without passing the expense on to you?

YOU were the driver.  YOU used the toll roads.  YOU are responsible for the tolls.  The transponders, nor their receivers are not as problem ridden as you say.  Go ahead and contact the BBB.  I'm sure the news cameras will be there when the BBB Police Swat Team breaks down the door.

1. I have yet to see one photo ticket from Dollar/Epass.

2. I previously stated that this has happen several times before, and Dolllar would refund my money.

Once I showed proof that money is on my Epass Account.

3. Use common sense, and don't come out the box on the Defense!

 

Best Regards,

Why should Dollar refund anything to you?  They are billing you for the tolls because they will get a ticket for them as the plate holder for the car.  No matter why it is happening, the fault of the Epass or the pass reader, or whatever, the fact is you are effectively running the toll booths without paying. 

That isnt Dollars fault; it is the fault of your Epass or the operator of the road.  Why should Dollar not charge you for a ticket they are getting? 

Dollar isnt just charging you arbitrarily; they are getting tickets for this on the tag of a car they own.  If it is a problem with your Epass that is causing it not to read, you should get it fixed.  If it is a problem with their readers at the booths, then you should take it up with them, not demand that Dollar refund you for tolls.