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Report: #1390315

Complaint Review: Dollar Tree Stores Canada Inc. - Burnaby British Columbia

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  • Reported By: HOWARDSHORE — Los Angeles California USA
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  • Dollar Tree Stores Canada Inc. 3185 Willingdon Green Suite #206 Burnaby, British Columbia USA

Dollar Tree Stores Canada Inc. POOR CUSTOMER SERVICE, NEVER ANSWERS THE PHONE, DOES NOT RESPOND TO EMAILS, NOR COMPLAINTS, DOES NOT CARE ABOUT CUSTOMERS, DON'T RELY ON THEIR CUSTOMER SERVICE, IGNORED MY PHONE CALLS AND MESSAGES AND EMAILS Burnaby British Columbia

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DOLLAR TREE STORES CANADA INC. HAS THE WORST CUSTOMER SERVICE!
 
 
I went to visit two (2) different Dollar Tree Stores out in Toronto, Ontario  Canada back on 
Sunday, July 23, 2017 to buy men's underwear and I know the stores do sell them, however, when I got to both of the stores, I was informed that they ran out of them.
 
I asked them if they knew of any other Dollar Tree Stores in Toronto, Ontario  Canada that sell them and they told me that they were Not aware of any.
 
At that point, I sent out a Complaint and/or Inquiry Letter to their head office out in Burnaby, British Columbia  Canada, including their online HorribleCustomer Service Department back on Monday, July 24, 2014 and here we are today being Friday, August 4th, 2017 and I still have Not Received A Response Back From ThemPeriod!
 
Furthermore, I even called and emailed Mr. Joseph (Joe) Calvano, their Canadian National President and still have Not Received A Response!
 
When I call up their published phone numbers, You Reach Nobody!  Ever!
 
Ridiculous!
 
Please Find Below a Copy of my Complaint Letter that I had sent out to the Dollar Tree Stores Canada Inc. Head Office for your review and further reference.
 
Yes, I would Keep Shopping at the Dollar Tree Stores Canada Inc, but I would Not Rely, nor Depend on their Customer Service Department (if it still exists) for anything.
 
Thank you.
 
Sincerely yours,
 
Howard Paul Shore
Angry And Upset Dollar Tree Stores, Inc. Customer And Fan!
 
/HPS
Enclosure:  Please See Below For A Copy Of My Recent Complaint Letter To Their Canadian Head Office For Your Review And Further Reference.  Thank You.
===========================================================================
(((REDACTED)))
Toronto, Ontario  Canada  M3H 5Y7
 
Monday, July 24, 2017
 
V.I.P. Corporate Executive
DOLLAR TREE STORES CANADA, INC.
3185 Willingdon Green  Suite #206
Burnaby, British Columbia  Canada  V5G 4P3
 
&
 
V.I.P. Corporate Executive
DOLLAR TREE, INC.
1330 Executive Boulevard
Chesapeake, Virginia  23320
 
Regarding:  Very Serious Complaint
 
Dear Dollar Tree Stores Canada, Inc. and/or Dollar Tree, Inc. Executive:
 
Good Morning or Good Afternoon to You!
 
How is your day today in sunny Burnaby, British Columbia  Canada and/or Chesapeake, Virginia and/or wherever else You are in the World?
 
My day is going fine, thank you, except due to the Fact that back on Sunday, July 23, 2017, my friend drove me to two (2) of your Dollar Treelocations located on 
Eglinton Avenue in Toronto, Ontario  Canada to buy Men's Underwear and unfortunately BOTH stores claimed that they have it, but are Totally Out Of It!
 
When I asked BOTH stores when they expect to receive another shipment of Men's Underwear, they told ME that they do Not know!
 
I am very angry and upset over this because I wasted my friend's time and gas money to go over to your stores for Nothing and I am a Real Big Fan Of Dollar Tree Stores and You Have Majorly Disappointed ME and Let Me Down!
 
Is There Any Possible Way That You Could Please Send Me Out Some Sample Underwear To My Toronto, Ontario  Canada Residence For My Inconvenience?
 
In Any Case:   If You would like to contact ME back in order to discuss my letter of Very Serious Complaint in further detail, then please contact ME on my cellular phone number at:(((REDACTED))) or on my mother's Toronto, Ontario  Canada landline at: (((REDACTED))).
You may also email me back at:  HOWARDPAULSHORE2@GMAIL.COM or PRIVATE_EXECUTIVE@YAHOO.COM.
 
You may also write back to me at:
 
c/o Mr. Howard Paul Shore
(((REDACTED)))
Toronto, Ontario  Canada  M3H 5Y7
 
 
I am more than looking forward to hearing back from You with a Positive Response some time in the very near future.
Thank you.
Sincerely yours,
 
 
Howard Paul Shore
Angry And Upset Dollar Tree Stores, Inc. Customer And Fan!
 
/HPS

This report was posted on Ripoff Report on 08/03/2017 10:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dollar-tree-stores-canada-inc/burnaby-british-columbia-v5g-4p3/dollar-tree-stores-canada-inc-poor-customer-service-never-answers-the-phone-does-not-r-1390315. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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