Domains Priced Right Domains priced right or wrong? Scottsdale Arizona

I was the Wild West Domains (WWD) vendor under the domain name 2daysDomains.com providing services to many of the accounts which now belong to DomainsPricedRight.com. As the original vendor, it was my intention to have the lowest prices I could with the highest level of service to create the greatest value. I have lost track fo the years ago that this was when I last paid my vendor renewal but the timeframe was between 2005 and 2010 approximately.  Since this time, I have been a customer of DomainsPricedRight.com.

Given my experiences, I have come to believe that DomainsPricedRight.com business practices are unfair and extortionary.  The system allows for extreme price increases without authorization due to a system that promotes the automatic renewal of services without proper notice or option to change vendors.  This is particularly insidious given a 5 day time period in which to reverse the fees or choose other options with regard to automatic billing.  Given our current American societal acceptance of automatic withdrawals and payments, this 5-day policy does not provide adequate time for the disgruntled customer to take notice of the charges, determine their accuracy, consider the desirability of continuing the arrangement or choose alternative services or providers.  The policy does not even allow the possibility of changing the types and duration of services to reduce immediate expenses.  For this reason alone DomainsPricedRight.com should be considered a true RIPOFF.

Regardless of what the terms of service agreement say the customer should always be allowed to alter their services before being compelled to accept charges that continually escalate without true notice (by this, I mean that notice must come with enough intrusion to break through the clutter of a customers individual American life or it is insufficient. There are more than enough low and no-cost options available to DomainsPricedRight.com that it should be able to inform its customer without hardship. Choosing one or several of these options may be sufficient to relieve their inherent responsibility to notify the customer.) Customers of this type of service have come to accept and to rely upon a “set it and forget it” model so they may continue about their business without the concern that their property may be taken away or that their email will stop arriving. DomainsPricedRight.com should realize this and accommodate. Without this accommodation, DomainsPricedRight.com risks raising prices past the point of pain to its customers and will continue to face escalating quantities of complaint. (Pain in this usage is a threshold of pricing that becomes unacceptable to the customer.)

I encourage DomainsPricedRight.com to develop new policies that will keep their customers satisfied within their acceptable budgets without causing complaints. While it could be argued that the ultimate “notice” comes to the customer in the form of a charge he feels is unreasonably large, it can only be effective when coupled with customer service policies that allow corrections to the satisfaction of customers within a sufficient duration of time for the “notice” to arrive in the customers monthly statement and for the customer to take corrective action.

The rest of my story of dissatisfaction is below for those of you who wish to continue reading.

At the time I was a vendor, there was no reporting mechanism for determining any information about the size and scope of my customer base that I remember.  After several years of purchasing my own domains at a discount and paying my vendor renewal fees, I decided not to renew my vendor relationship with WWD because I was not earning any commissions despite some limited marketing and being told by people who were referrals from my separate network marketing business that they had indeed used my services for their domain registration needs.  I never intended to make a great fortune on this business tool, intending only to make additional money from an activity with which I was already involved.  At the time I non-renewed my vendor relationship with WWD I did not consider it a loss, rather the elimination of an unnecessary expense.  I presumed, rather than determined that my lack of earnings on the account was as a result of my poor marketing efforts and nothing to be alarmed about.

I had anticipated that my domains would revert to GoDaddy.com the main provider affiliate of WWD.  Instead, I learned that these properties had been transferred to DomainsPricedRight.com.  At the time I remember thinking that "I hope he has better success than I with this vendor relationship," and I thought he was lucky to have assumed my accounts.  I allowed most of my accounts to remain with DomainsPricedRight.com out of convenience to myself rather than any loyalty to it despite the new owner raising prices and curtailing benefits of ownership.  Initially, my own domains received the original amount of services that had been agreed to and only new registrations had diminished benefits because the new owner had decided to monetize these benefits and sell them according to his own business plan.  Unconcerned, provided my prices and services existing were unaffected, I left well enough alone.

Recently, again I have lost track of time, between 2015 and 2017, I was contacted by letter from WWD auditors to inform me that there were unpaid commissions awaiting me.  I needed only to complete a new W9 to be paid out as the vendor to whom these commissions were due.  I complied and received 5 checks of varying amounts as compensation for my affiliate commissions earned as 2daysDomains.com.  I thought with some small annoyance that, "I would have remained a vendor had they only paid out these commissions!"  Even though I was reasonably certain that the money I received would not have covered the cost of the affiliation, it would have been worthwhile when combined with the discount and I would have had the opportunity to accumulation any slow growth that would occur over time, nevertheless; I deposited the checks and set the memory of it aside. I did not consider it again until my rates were raised past

Over the intervening years, I have allowed DomainsPricedRight.com to continually increase my rates and diminish my existing services to the point that the cost of services has become unbearable and I now intend to change. The sad truth of this story is, given stable price and services I would be very content to “set it and forget it”, virtually paying for services in perpetuity without complaint. Even when those services are no longer needed most purchasers will allow their credit cards and bank accounts to be billed periodically the amounts that they have decided are minor and NEVER change. These customers, given true notice at a time when prices are increased who positively decide to accept the price increase are just as likely to continue services at that price level in perpetuity.

maybe ya did not read my post correctly i never joind them so if they were sold out to them my previus contract and terms would still be in play not thers untell i renewd. SCAM

I did not sign up for automatic renewal in October 2006 and this company renewed anyway. The employee that I spoke to was admaant that I set the account up as an automatic renewal and the renewal was made and I was on the hook. He told me I only had 5 days to cancel the renewal and I told him the even though my position was I should not have to cancel something that I did not order, that I was calling on the 5th day. He said his records showed they renewed and 3:30 a.m and that I was 12 hours late-ridiculous. I aslo asked for proof that I signed up for automatic renewal in 2006 and he said he could not give me any.

OK first...they didnt buy out the company you were with....The company you were with went out of business. And all their customers would have been left in the dark with no way to get to or renew their domains or hosting, but luckily DomainsPricedRight.com instead took over all those accounts so that would not happen. An email would have been sent to you informing you of this, if you didnt get it then you didnt check the right email.

Next in the "Domain Name Registration Agreement" that you had to agree to in order to buy your domain it states -

"If You fail to renew Your domain name, You agree that Domains Priced Right may, at its sole discretion, renew Your expired domain name on Your behalf. If Domains Priced Right decides to renew Your expired domain name on Your behalf, You will have a Renewal Grace Period during which You may reimburse Domains Priced Right for the renewal and keep Your domain name. The Renewal Grace Period is currently 12 days but subject to change under the terms of Section 2 of this Agreement. If You do not reimburse Domains Priced Right for the renewal during the Renewal Grace Period Your domain name will be placed on Hold and flagged for deletion after which You will have a 30 day redemption period during which You may pay Domains Priced Right a Redemption fee and redeem Your domain name. The Redemption fee is currently $80 USD and is subject to change under the terms of Section 2 of this agreement. If You do not redeem Your domain name prior to the end of the 30 day redemption period Domains Priced Right may, at its sole discretion, delete Your domain name or transfer it to another registrant on Your behalf.

If Your domain is deleted, the Registry also provides a 30 day Redemption Grace Period during which You may pay Domains Priced Right a redemption fee and redeem Your domain name. The redemption fee is currently $80 USD and is subject to change under the terms of Section 2 of this agreement. If You do not redeem Your domain name prior to the end of the Registry's Redemption Grace Period the Registry will release Your name and it will become available for registration on a first-come-first-served basis."

This is stated in the very first section of the agreement.
here is a link to their legal agreements.
https://www.securepaynet.net/gdshop/agreements.asp?prog_id=domainspricedright&ci=1911&isc=gppgrs01

Also the reason your redemption fee was more was because Im guessing and pretty sure you had privacy attached to your domain to block the whois information from showing your personal information. That is usually an extra $8 to $15 for that service.

And yes this is the same agreement that your other company used also....basically all these companies are resellers for a company called Wild West Domains.
www.wildwestdomains.com , that is why all of them have the same basic layout
and they all use the same agreements.

Also since your domain did expire, remember that they would have emailed you at least 6 notices letting you know it was up for renewal. These would have been sent to the email address you gave them when you signed up, if you didnt get them then you were checking the wrong email address.

They send notices at 3 months, 2 months, 1 month and then 3 weeks, 2 weeks and 1 week before the domain expires...you will also get a notice on the day it expires and if it was not renewed. So you would have had plenty of chances to keep the domain from expiring and going into redemption.