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Report: #1014221

Complaint Review: Dominion Retail Electric (MA) - Internet

  • Submitted:
  • Updated:
  • Reported By: Karen — Canton Massachusetts United States of America
  • Dominion Retail Electric (MA) Internet United States of America

Dominion Retail Electric (MA) overcharged sent additional demand notice 6 months after they were paid in full, Internet

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several years ago I started to receive unsolicited correspondence from Dominion Retail promising to lower my outrageous electric bill (supplied by Massachusetts Nstar.) It was a no brainer; Dominion would bill Nstar directly, I pay Nstar, Nstar pays Dominion................stupid Me.

Almost a year after contracting with them, I realized there were no savings so i contacted Dominion to cancel my account. Six months after I cancelled, the past due notices started to arrive from Dominion. I contacted them and explained that I never paid them directly, they were reimbursed by Nstar, and I cancelled 6 months prior to this $129.37 bill. Even though Nstar was responsible for paying them and my billed with Nstar is always current, It was put on my credit report. 

Today, several years later, I received an offer from CBCS collection agency to settle with them for 25% less than my "past due bill." How can i owe Dominion money if I never paid them directly and they dealt directly with Nstar. i called Nstar after the bills started to arrive-they had not a clue as to what I was talking about.

I can't believe they get away with this and i'm sure I'm not the only consumer that was targeted. If you're smart, stay clear of this company!

This report was posted on Ripoff Report on 02/14/2013 11:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dominion-retail-electric-ma/internet/dominion-retail-electric-ma-overcharged-sent-additional-demand-notice-6-months-after-th-1014221. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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