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Report: #1511119

Complaint Review: Doordash - San Francisco CA

  • Submitted:
  • Updated:
  • Reported By: paula — Edwardsville United States
  • Author Confirmed What's this?
  • Why?
  • Doordash San Francisco, CA United States

Doordash was charged twice for a fraudulent charge San Francisco CA

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One of my credit cards was hacked in July 2021. I disputed all the charges that were fraudulent. I put an alert on my credit reports. I destroyed the hacked card and was issued a new one. Doordash then charged me again for the disputed charge. So, now I am out for the fraudulent charge, twice. I registered a complaint with the company. I talked to two different reps from the company. I emailed  the requested info from my bank account, twice, as they requested.  

The only response I have gotten was a satisfaction survey asking me if my situation was resolved. I had to go to my bank, again and resubmit my dispute. Doordash apparently thinks the charge was valid. I have never eaten at IHOP (the disputed restaurant).  I have never had a doordash account.

thank you

This report was posted on Ripoff Report on 08/18/2021 02:46 PM and is a permanent record located here: https://www.ripoffreport.com/report/doordash/san-francisco-ca-charged-1511119. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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