DoorDash They did not pay me for working. San Francisco California

I am a DoorDash driver & did not receive 4 weeks worth of bank deposits because my bank account information was changed without my knowledge. On 11/20/22 I was contacted by a DoorDash rep via phone through the Doordash app as I was making a delivery. Rep stated I was receiving a Thanksgiving bonus of $150 and I had to reset my password to log into my account. At that time, my bank account information was changed which I did not authorize or change myself.

I did not notice the change in bank information until 12/13/22 and contacted DoorDash support with the issue. I was told at that time that, 'We are facing issues with the server and the issues are getting resolved automatically after some time. No need of any action. Yes, you will get the money, I request you to please wait till end of the day." On 12/20/22 I was sent an email from DoorDash support saying, "The payments that were done to a different account are right now in process of withdraw, once we have again the money we will submit the payments. Your reference number for this request is 40099****."

On 1/4/23 I contacted DoorDash support and was told, "Thanks for contacting us about your payment transfer. This is **** with DoorDash Escalated Support. Our third-party payment vendor was unable to reverse the payment transfer. Reversal is often unsuccessful for a variety of reasons. Please provide the following Trace ID to Choice Financial: ********************** $680.55 ********************** $161.71 $683.23-did not have a trace ID $233.78-did not have a trace ID

I spent most of the day on 1/4/23 contacting Choice Financial with no one to help or give me answers to the missing deposits. I have never heard of Choice Financial and I do not have an account with them. I am currently out of $1759.27 from 11/14/22-12/11/22. These are the dates and amounts that I have not received: 11/14/22-11/20/22 $680.55 11/21/22-11/27/22 $161.71 11/28/22-12/4/22 $683.23 12/5/22-12/11/22 $233.78

I was hoping this issue would have been resolved by DoorDash by now, but it has not. I have had to file complaints with several agencies in hopes of a resolution. If the company makes it right or continues not to resolve their error, I will update any information related to this post.