Complaint Review: dormbooks - Internet
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- Author Not Confirmed
- dormbooks Internet United States of America
- Phone:
- Web: dormbooks.com
- Category: Book Stores
dormbooks dormbooks.com Never received book, Does not respond to emails, Web site contact does not respond. Internet
*Consumer Comment: Company is a scam
*Consumer Comment: Angry customer
*UPDATE Employee: 150% refund offer
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My first order with this company on August 21, 2010; today as of September 9, 2010, I have not received the book. They did not respond to my emails to sam@dormbooks.com. I went to their website and tried to use the contact button to send them a message. The webpage for contacting them never seemed to send the message; it seemed rather hokey. I received acknowledgment from Paypal that they paid Dormbooks from my account. I did find a phone number on the Paypal receipt for Dormbooks which I called, and spoke with a gentleman who was apologetic. He looked up tracking information which I did not have, and said it was sent USPS media mail and he did not have another copy of the book I wanted, but would refund to my Paypal account.
My recommendation would be to buy with caution.
This report was posted on Ripoff Report on 09/09/2010 09:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dormbooks/internet/dormbooks-dormbookscom-never-received-book-does-not-respond-to-emails-web-site-contact-639041. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
Company is a scam
AUTHOR: Stacey - (United States of America)
SUBMITTED: Saturday, February 16, 2013
Well guess who DID NOT come through Dormbooks. Well no surprise there. But luckily Barnes and Nobel is refunding the money. They should be ashamed of themselves. This company is nothing but a big SCAM. Hopefully they go out of business soon.
#2 Consumer Comment
Angry customer
AUTHOR: Stacey - (United States of America)
SUBMITTED: Thursday, February 07, 2013
My daughter has recently ordered her calculus book from dorm books on 1/23/13 paid for extra shipping to get it sooner should of received it 1/28/2013 and its now 2/7/13 10 days later and still NO book. I spoke with Barnes and noble, the post office, and a Carl at dorm books. Carl stated it was sent but the post office in south bend IN stated they get calls everyday regarding this place and I was told they don't have the package. But Carl said they would ship another one out today and expedite the shipping and she should get it in 2/3 days. If not I will be following up with the better business bureau as well as the states attorney general. And Barnes and noble said they will refund the full amount plus shipping if not I will contact the bank and item never received and let let handle it. Hopefully Carl follows through..
#1 UPDATE Employee
150% refund offer
AUTHOR: dormbooks - (United States of America)
SUBMITTED: Friday, September 10, 2010
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