Dorschel Kia Service Manager refused to fix my car rochester, New York

I took my car to another Kia dealership, not rochesters... and they said they will do it, they said i didn't need all the other things that this Mr Bianzi said it needed, also Mr. B said 150 one minute then changed to 350 for axels? the other kia dealership said no axels are needed, and that they will get it done.

The ripoff is that since Mr. B tried to rip me off by 1 selling me things i didn't need, 2 tried to get me to purchase a new car which i don't need and 3. quoted prices that were way too much, compared to the other dealer with the same name, for the same problem.

I think Kia dorschel of rochester needs to look at the people that service them.  I bought my car through them, because I didn't have it serviced with them all the time, that is why they refused to help me this time.

This isn't the first time I dealt with dorschel but it will be the last with that dealer.

as for the cost exceeding the value....my car is in great condition, no dents, no rust, low mileage, and the only thing that has an issue is the tranny...then just fix it... clearly a 1600 to 1800 fix is less than my cars value of 3500.

My car is in great shape, fully paid off, low mileage, and tranny is only going to cost 1800.00 so for me to have tunnel vision, I can't afford to have a new car, with complete collision insurance on it.  my car works, the engine is in great condition, and also for your information I have used my head I have looked into other options but I refuse to bow down to a man and a dealership that has no conscience, they wanted to sell me parts that were already fixed by a different dealer (another Kia department). So unless you know the whole problem don't assume that you can give advise.  I am not in tunnel vision, I am being practical since I am a working woman, who has limited funds and don't appreciate being screwed by dishonest service men.

This is not to come off as rough at it probably is but...Seriously, get your head out of your a** and take a step back and look at your situation. There may have been some salesmanship in what the service adviser said, but there is also some logic behind it that you need to weigh the pros and cons.

In Excellent Condition, with a fully loaded car(all of the options) with only about 100K miles, your 2003 Kia has a High Retail value of about $3,500.  That is a Best Case Scenario where you are able to take full responsibility in finding a buyer and doing a private sale.  If you try to trade it in at a dealer, you may get $1000 if you are lucky.   Especially if your car is not in "Excellent" condition or does not have all of the options.

So how much is the Transmission going to cost you?   If the transmission is going to cost you more than the car is worth..you would be better off using the repair money as a down payment and getting either a new car or a newer model used car.  Because there is a good chance that with the age of the car you will have more and more issues.  After all, what is to say that once the transmission is replaced, what if 6 months down the road the engine goes?