Dotty's Casino Did not apply points earned through their points program, have not been sending gaming vouchers earned Sparks Nevada

While playing today I noticed that my points were not increasing on the machine  Apparently questioning anyone here about this is a crime and the CUSTOMER is at fault for not properly bringing this to their attention...Vouchers?  I submitted a change of address three times and still nothing.  They blame it on corporate or each other or the customer..lame mangement and unfair business practices.  The real danger here is the criminal element that hangs around this place at night.  Observed a drug deal going down near the mens bathroom.  SIX men went into the bathroom at one time...found needle and empty syringe on the carpet after they left. These dumps put one attendant on only and that person is cashier, bartender, slot tech and half a*s security all at once...total and complete joke. If you value your money or your life, STAY AWAY.  The city of Sparks Nevada will never completly clean up Victorian Avenue with trash like this open for business.