Dotzila.com Rigid return policy when it was their fault Internet

I purchased a bluetooth speaker from dotzila.com via living social.  The speaker took awhile to arrive.  The instructions that came with it were in very broken English and were virtually incomprehensible.  They were also very scanty.  

But having done bluetooth hookups before, I was able to get this set up.  The speaker spoke an Oriental language to me--saying the same thing over and over.  It would play the music, but it would interrupt the music with this phrase over and over.

I contacted dotzila by email and learned that they had a defective lot of speakers go out and would investigate this and get back to me.  I went out of town on an extended trip and forgot about it for over a month.  I then contacted them again and asked for a refund.  I was told they would replace the product but there policy would not allow a refund.  

So I appealed to livingsocial.  There policy is no help to you after a two week window.  So because Dotzila didn't follow up quickly, I could get no help from livingsocial either.  

So lesson learned:  DO NOT buy from dotzila and be very cautious about buying any product from livingsocial as well.