Complaint Review: Downbound.com - Internet
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- Author Confirmed
- Downbound.com www.downbound.com Internet U.S.A.
- Phone: 866-693-3696
- Web:
- Category: On-Line Stores
Downbound.com cheated a student out of a backpack Internet
*Author of original report: delivered after some problems
*REBUTTAL Owner of company: We do not have a record of the order in question.
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I ordered a backpack from downbound on 9/5/08. The money was taken out of my bank account three days later, yet the website still says that the order is still processing till this day, almost two months later. Do not buy from them, they don't answer their phone, and although they say that that will ship out the product due to the "processing" problem, which was a month ago, there is still no progress or response from them since.
Paul
alhambra, California
U.S.A.
This report was posted on Ripoff Report on 10/16/2008 12:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/downboundcom/internet/downboundcom-cheated-a-student-out-of-a-backpack-internet-381721. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
delivered after some problems
AUTHOR: Paul - (U.S.A.)
SUBMITTED: Thursday, October 30, 2008
They send my package after some emails back and forth with the manager. The problem was due to some changes in the work place. All in all, I got what I ordered without any other problems and the product was in good condition.
#1 REBUTTAL Owner of company
We do not have a record of the order in question.
AUTHOR: Downbound.com - (Canada)
SUBMITTED: Tuesday, October 28, 2008
Downbound.com strives to satisfy all of its customers with prompt service and fast order delivery. However, I have searched all of the specifications for this order, and am unable to find it in our system. I have looked through all orders on and near to Sept. 5, searched for customers named Paul, and reviewed all recent backpack orders. I can find no unfilled orders. Further, we have no customer records whatsoever for anyone in Alhambra, California. If the original filer of this complaint can provide me with information that will help me to identify his order, I will do everything I can to ensure his satisfaction.
Sincerely,
Adam Wilson
President
Downbound.com
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