downloadnstant.com Selling invalid software that can not be activated Internet

Ordered two copies of Microsoft Office Home & Student 2016 Lifetime license - Instant Download from downloadinstant.com on 12/24/17. They sent me two emails: the first with the two license codes and the second showing the order and the amount.

We downloaded the software, which is just a free / trial version until you unlock it with the activation / license code. The license code did not work. In the upper right side of the error box, it shows the error codeL 0xC004C. If you go to the microsoft website https://support.office.com/en-us/article/Error-code-0xC004C060-when-activating-Office-cf330f5a-eb59-4f30-a0d7-554a6076c910 it shows that code as indicating that the license code is invalid because it has already been used.

So we called downloadinstant.com at their listed number of 1 844-350-5295. That gets you a message that states "You have reached a number that has not currently set up to receive calls.". We tried for hours to get the software to activate, but are unable. Since it is a trial version, it will work for 29 days, but we can not activate it.  SO.. we are going straight to the bank with a written request to have the charges removed. 

Highly recommend that you not deal with this website.22