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Report: #311078

Complaint Review: Dr. Jeffrey Rempala, Frontenac Dental - Frontenac Missouri

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  • Reported By: St. Louis Missouri
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  • Dr. Jeffrey Rempala, Frontenac Dental 717 S. Lindbergh Frontenac, Missouri U.S.A.

Dr. Jeffrey Rempala, Frontenac Dental dishonest dentist, substandard work, liar Frontenac Missouri

* : Dr. Jeffrey Rempala is a great dentist

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This is a recent addition to my report on 10/4/2007:

About 6-7 years ago, I got 4 porcelain veneers from Dr. Rempala on my front 4 upper teeth for a cost of $3200. I was told these veneers should last a minimum of 10 years & sometimes much longer with good care. So either way, I was nowhere near the 10 year mark for these. Most, if done correctly, last 20+ years from what I've been told since.

In December 2006, I noticed a crack running all the way across 1 tooth. I had never had this procedure done before & had no experience with other dentists as far as this is concerned, so I've since then had other faults pointed out to me, which I did notice from the beginning, but didn't know enough to know that it's not quite right. The teeth with veneers seemed too 'thick' right after getting veneers & I could always see a gap at the gumline... you could see veneer, tooth, then gum instead of the veneer extending all the way to the gum line as it should. The veneers also seem to have worn away somewhat in the last few years... I noticed gaps & things starting to open up between teeth, which is what I got the veneers to cover in the first place. And also some chipping has occurred around the edges of the teeth in the last few years. I'm not a soda or coffee drinker & I'm very careful in general with my teeth considering I've had orthodontia from a very early age.

The crack is something that needed to be fixed, since I was told the veneer would at some point break off, & no telling when. And when my new dentist began removing the veneers for replacement, this particular one fell off at the crack line before he even began pulling it off. During replacement he also noticed another faint crack running all the way across the tooth that mirrors that one on the other side. Patches were not a long term option, so if I replaced just 1 or 2 veneers to match the other 'flawed' set, that's alot of money to match something that's not right to begin with. So I opted to redo all 4 & have them done correctly. Plus this new set, I've been assured, will last most likely 20 years or more.

I've also known other patients of Dr. Rempala's with more veneers than I have & theirs had multiple cracks after only a year or so. I haven't called Dr. Rempala's office since the other serious complaint I filed back in 2005 with that office please see 10/4/2007 report, that happened during the time he was absent from the office after surrendering his federal registration to dispense prescription drugs for a period of five years as part of a prescription drug diversion allegations settlement (google it to find out more).

I've noticed a rebuttal to my previous complaint stating only great care from this office, but the person appears young & perhaps cleanings & minor cavity issues could be performed satisfactorily at this office, but why risk it for anything else, or why risk it at all?? The results could be catestrophic!! Ask around in the dental community & research a little online. I, too, thought all was fine until the events of my first complaint.

Kelly
St. Louis, Missouri
U.S.A.

This report was posted on Ripoff Report on 02/22/2008 12:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dr-jeffrey-rempala-frontenac-dental/frontenac-missouri-63131/dr-jeffrey-rempala-frontenac-dental-dishonest-dentist-substandard-work-liar-frontenac-311078. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1

Dr. Jeffrey Rempala is a great dentist

AUTHOR: jaime - (USA)

POSTED: Tuesday, September 01, 2009

Dr. Rempala has been my dentist for 17 years now and I have no complaints with him or his office. In my experience he is very professional and very good and what he does. In addition to being a great dentist he is also very accommodating and friendly as well as his staff members. They are all so sweet and are very helpful when I have questions. Dr. Rempala has a very pleasant and pleasing personality. So it is very unfortunate that this one person had a bad experience but I still have confidence in him as my dentist and will continue referring all my friends to Dr. Rempala.

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