Complaint Review: Dr. Marcene Kreifels - Crestview Florida
- Dr. Marcene Kreifels 1198 S. Ferdon Blvd. Crestview, Florida United States of America
- Phone: 850-682-1735
- Web:
- Category: Doctors
Dr. Marcene Kreifels Doctors are supposed to make you feel better, not worse. Crestview, Florida
*Consumer Comment: Great Doctor
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After reading the report submitted by someone else who was treated very poorly by Dr. Kreifels I feel compelled to verify that I too had similar experiences and many more.
This doctor is rude, uncaring, and in a hurry when she's with you, but not while you're waiting. You can often see her through the window playing around on her computer and you can hear her chatting with staff and pharm reps etc while you sit in her hideous waiting room for two or more hours. This happens every appointment, not just occasionally.
She can't keep help so it seems like there's a new receptionist every time you go there, and several times when I called and thought I was talking to a receptionist it turned out to be her. She just hired a new girl and I wish that poor girl lots of luck.
Her personality/bedside manner is brusque, impatient, and intolerant. Her record keeping, both medical and payment, is awful and she often finds a reason to charge extra but never gives you an itemized statement.
When she finally sees you after a two hour wait she either rushes you through without giving you a chance to tell her your symptoms, or she starts delving into your personal life asking questions and offering advice on things like dating and where she thinks you should live, things that have nothing at all to do with your health.
I kept her as my doctor for several years, overlooking all the negatives, but after the way she treated me during my last appointment I will never go back. She was very rude and I've never seen such unprofessional, uncalled for behavior from a doctor before.
This report was posted on Ripoff Report on 12/29/2011 04:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dr-marcene-kreifels/crestview-florida-32536/dr-marcene-kreifels-doctors-are-supposed-to-make-you-feel-better-not-worse-crestview-815523. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Great Doctor
AUTHOR: jkframer - ()
SUBMITTED: Sunday, April 13, 2014
Dr. Kreifels is an excellent doctor! I have been seeing her for 5 years and have NEVER experienced all this nonsense I have been reading. I don't know a doctor where I didn’t have a short wait time, never experienced and hour wait let alone two hour wait. She has a lot of knowledge in her field and it seems if someone doesn’t get what they want they feel it necessary to write bad reviews on her. She is warm, caring, and very compassionate to the needs of her patients. Very personable doctor, not the average corporate doctor. She takes the time to speak to you. To think this post was so petty to mention what she is doing on her computer is ridiculous!


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