Report: #1263243

Complaint Review: Dr. Natasha Sandy

  • Submitted: Fri, October 23, 2015
  • Updated: Fri, October 23, 2015
  • Reported By: Dawson — New York New York USA
  • Dr. Natasha Sandy


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 I went online to her website and purchased $112.05 worth of products. She was recommended by a radio personality named Charlemagne The God from 105.1 FM on The Breakfast Club. After my purchase, I received an automated email. I paid extra for next day fedex delivery. It has been a week. No word. Even when I post to her twitter account which she is actively on, she does not reply to me. All for $112.05. I checked and that website is due to expire in 5 months and has activity level of ZERO. If only I'd researched her BEFORE my purchase. I contacted her on her other website and heard nothing yet. I contacted the bbb and will tell of this problem on many websites. I'm not letting her get away with this so I'll be popping up at her Maryland and NY locations when she least expects it. Others bamboozled by these people, let's get a class action lawsuit going. My order # is 2159, by the way (for attorneys).

This report was posted on Ripoff Report on 10/23/2015 01:20 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Decided To Order Again

AUTHOR: - ()

 Hi Guys, I wanted to quickly come here to give my thoughts on my first experience with Dr. Natasha Sandy's company I ordered a product from. When I first ordered and did not receive any tracking information or hear from anyone for longer than I expected (details in report) and received no reply when I reached out to her on twitter, I became suspicious but logic tells me no one who cares about running a successful business will dupe potential lifetime customers. That said, I have had a very long time to think about it. I have decided to give it another chance because things happen and I don't like to give up on anyone. I finally placed a test order yesterday and almost immediately receive a confirmation email. I also sent an email with order confirmation to her email address and received a reply that my order will be shipped asap. I chose next day. I received an email from UPS this morning saying I have a package being delivered today. Even though I didn't get an "order shipped" email from her company, I figure it must be what I ordered. All other non related deliveries today are via USPS, I may not get a chance to log back on for a while. However, if I have any problems, I'll be back early Jan 2017. I will wait until then only if I have delivery issues, even though I paid extra for next day delivery. Best, D.

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#2 Author of original report

Until Next Time...

AUTHOR: - ()

 Do a thorough search of both locations in NY and Maryland, people. I came not to cause anger but to prevent it. Your excuse for not contacting me (especially with that fraud alert nonsense) is weak. You were supposed to contact me to inform me of that. That's serious. What if someone DID hack into my account? You did nothing, Dr. Natasha Sandy. Shame on you. Perfect time to file a rebuttal but I don't get distracted my holidays. I'm always ON CALL and I loathe hateful and dishonest people and will do all in my power to warn others. Fellow consumers, these are for you. Monitor these websites. Look them over and come to your own decisions. I received my money back by contacting my bank among other actions. Will you? Be well.

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#3 Author of original report

Fellow Consumers

AUTHOR: - ()

 Read her response carefully and if you've got an ounce of common sense, you'll feel the anger from this woman and also, you'll see they take your security lightly. They typed so fast, they misspelled words and clicked the space bar in excess. I have more brains in my little finger than that one has in HER head. Why would I use products that were not sealed? Most importantly, WHY would I use products this woman makes if I left her in my past and will NEVER order again? Surely, I'd need her for maintenance, don't you think? Give me a break, novice criminal. Every single time you reply, I'll come to the place STAT. You "nah mean"? You have 1 week to edit that last photo showing my name partially. Adios.

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#4 Author of original report

Omitted From Rebuttal

AUTHOR: - ()

 The products were not sealed so I threw them out. From the looks of charlemagne's face over the past few weeks, it looks like is working TOO well. He'll soon disappear if he keeps stripping his melanin off. I looked in the ingredients before disposal and there was KOJIC ACID, a bleaching agent, listed there. No thanks. Happy holidays.

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#5 Author of original report

I See An Amateur Has Filed A Rebuttal

AUTHOR: - ()

 Since you want to take it personal... Make sure you cover my entire name in that last photo, or I'll handle that tomorrow. You're a liar, whoever you are. I paid extra for fedex to deliver in 2 days. If there was a fraud alert, WHY NOT CALL ME? You have taken a while to reply. You've now updated your terms and conditions. By the way, was very active on twitter. Never replied to me, even though I was polite in the beginning. She posted other tweets DAYS AFTER my tweets to her. Posting pictures of her in bed. Hey, listen. I've done my job and warned others. Up to them to do business with you. Since I've exposed you, along with another woman, hopefully you will be professional in the future. You are full of anger. Respond to the customers paying with their hard earned money. Anyway, edit that last photo and FULLY cover my name, ma'am. This is all the time that will be taken from me today. Will respond to any other false statements and bring an attorney if needed. Ciao.

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#6 UPDATE Employee


AUTHOR: Office of Dr Natasha Sandy - (USA)

This consumer  offers false claims of product order #2159 purchase product RECEIVED PRODUCT and has not returned it.  

Consumer received automated tracking information. Consumer was fully aware of order status at time of complaint


ORDER PLACED on  SATURDAY 10/17/15 AND RECEIVED on 10/24/15 after processed. PLEASE NOT 

This consumer  placed order online  on Saturday October 17th 2015, at 8.39pm and on automated email was sent to consumer with order confirmation. At the same time an internal automated alert was sent to our company via our system with a RISK FRAUD ALERT for card and order, which is always investigated to prove NO FRAUD. (SEE ATTACHED IMAGE).

The order was viewed by our order processor on Monday October 19th when our office opened at noon and processed in the order it was received.  This order showed RISK OF FRAUD,  so the system security checks done. As a consequence, processing took the full 48 hours  processing time  which is noted in our SHIPPING POLICY noted on the website.

Please note our SHIPPING POLICY  that advises to leave 48 hours for order processing which clearly displayed for this consumer to READ.

According to our policy the order was processed and picked by FEDEX on October 22nd 2015 method patient requested. Order was received on October 24th 2015.

Pleas see refund policy.

 To date this consumer has not contact us to return product. Polished Holistic Skin products MUST BE WORKING.

FYI. Dr Sandy is a practicing physiscan who does not personally process or ship products, nor does she frequently troll social media. Her focus is patient care. So an email is provided  to all consumer for questions about orders. See  email clearly noted on the website


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#7 Author of original report

UPDATE: Thanks Ripoff Report

AUTHOR: - ()

 I received the products I purchased but I don't envision doing business with her again.

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#8 Author of original report

Thanks Ripoff Report

AUTHOR: - ()

 After being stressed and not hearing from this woman, posting several complaints on several websites, tweeting her on twitter with no responses, I came to the one and only ripoff report today and within minutes, I have received an alert from FedEx (not her) showing shipment from her. The tracking # was included. I didn't want her products anymore because I don't trust her. She may have altered the products to disfigure my face. She is a dermatologist (supposedly). I'll upload more screenshots. If she had a family emergency, I'd understand. She was tweeting online throughout my frustration and never contacted me via email, phone, snail mail, etc. I paid for a service and I expect to receive it. I aggressively go after any business/person I think is a scammer. Of course, she avoided giving me a refund by shipping the products after seeing this report here. She also does not accept returns. I recommend not doing business with her or believing advertisements on The Breakfast Club at 105.1 FM radio. Thanks Ripoff Report!

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