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Report: #338806

Complaint Review: Dr Robert Lefever PROMIS Recovery Centre - Dover

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  • Reported By: Swansea Other
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  • Dr Robert Lefever PROMIS Recovery Centre The Old Court House Pinners Hill Nonington Dover Kent CT15 4LL Dover, United Kingdom

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I'd done some very nice things for Dr Robert Lefever, his son Robin Lefever and the PROMIS Recovery Centre. I helped them with their addiction counseling course which has gone on to be very successful. I introduced them to the psycholigist for the British Olympic team from whom they started receiving referals. This was in conjuction with a good deal of other work I was doing on their behalf. However, for some reason, Robert Lefever and his equally nasty son Robin decided they wanted to get me into their treatment programme, saying that I would "kill myself" if I didn't go in.

Succumbing to their pressure tactics I did go into treatment which was paid for by private medical coverage. I was "treated' if one can call it this, primarily by PROMIS"s sallwart liars, Linda Stevens, a former fruit picker, and Glenn Garnham, a former taxi driver. Upon leaving treatment I decided that not all was well. I felt depressed, as if I'd been abused in some way, and so I decided to request my medical records from PROMIS. They were very reluctant, however, to provide them to me and so I had to quote the law to them in order to get my records. They have 15 days by law to provide medical records.

I was completely shocked and sadened upon receiving the medical records compiled by the PROMIS Recovery Centre about me. They were full of malicious lies. They said that I was paranoid; they said I had suicidal ideation; they made me out to be a schzophrenic; Robert Lefever said that I didn't do any worthwhile work for them when the course alone has gone on to be very successful.

If you do make the mistake of going into PROMIS Recovery Centre, be sure to check your notes. They may very well be, like mine, full of malicious lies. I wouldn't trust this nasty little man Robert Lefever and his equally contemptable son Robin Lefever as far as I could throw them.

Pete
Swansea
United Kingdom

This report was posted on Ripoff Report on 06/10/2008 08:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dr-robert-lefever-promis-recovery-centre/dover-ct15-4ll/dr-robert-lefever-promis-recovery-centre-former-patient-was-lied-about-in-notes-dover-unit-338806. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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8Consumer
0Employee/Owner

#8 Consumer Comment

Former patient

AUTHOR: Fantabaz - (United Kingdom)

POSTED: Monday, September 05, 2016

 I was a patient at Promis in 2002 and while the cost is expensive, the treatment received while there was second to none and is a huge part of why I am clean and sober today...

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#7 UPDATE EX-employee responds

THE nightworker that was unfairly sacked

AUTHOR: Dawn - (United Kingdom)

POSTED: Friday, January 15, 2010

i was employed by promis in eastry kent as a nightworker i got in to the job as i had a drink and drug problems 18 years ago and got help throught the church not a penny spent! i worked with a lady on saturdays with dementia for two hours i have never been trained or even had first aid training, i worked a 13 hour shift for 7 ar night worked 7 nights in one go once had to work all over christmas and didn,t get paid over the christmas peroid or new year i had to beg for a sub as i had 5 on new years day. eventually robin sorted my pay out in january, in my time there 2 months i have had no training at all which he and his side kick, linda stevens(yes she lies) have now denied i signed no contract they don,t even know where i lived, there is only me on at night the buildings are open all night, no proffesionals, which worried me as i heard that a patient had once cut his wrist and another had fitted i wouldn,t know what to do as it is a farm in the middle of no where and as i found out one night when a patient came in at 4 all the councillors don,t answer their phones, i got sacked for praying with a patient who had asked and being too friendly with the patients who have said i have helped them more than the coucillors, Robin teaching is that everyone is an addict and need to do the 12 step program it cost 4000-8000 a week and 0ne patient who has been there over 4 weeks is only on step three which is open yourself too spirituality, strang considering robin lefever proudly says he is an athiest and slammed me for praying and told me i am not allowed to say i got delivered through the church from alcohol and depression. extremely worrying a famous persons brother came in recently at night in a really bad way when i suggested to linda stevens that he needed medical help her cold response was he will just have to get through the night, tell the morning coucillor to get him into the doctors,later at night she phoned to say i forgot to check his bag he has a bottle of deprsessent on him,if hes asleep leave him,which he was the next day i read his website and he said he had sucidal thought and had self harmed in a really serious way,why did they not inform me,i have lost friends to sicide and drugs it is sickening this place. his teaching is that you are always an addict!

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#6 UPDATE Employee

From the equally nasty son, Robin Lefever

AUTHOR: Rlefever - (United Kingdom)

POSTED: Friday, August 07, 2009

It's really hard to reply to these sorts of anonymous reports when so much is made up but I'll try and address the main points made here.

The notes at PROMIS are contributed to by many different professionals. Psychiatric nurses, Doctors, Psychiatrists, Therapists and Psychologists. The way they structure their notes is by describing what is said by the patient, then adding their understanding of that and finally what advice they gave. This has the advantage that if another professional views the notes, they can see the original comments and possibly come to a different conclusion. There is no possible reason why all of these people from different disciplines and with their own professional ethics would collude together to try and make anyone "sound" one way or another. They just observe and make recommendations.

To the other point, there is no difficulty in getting notes, there is a standard procedure to go through and after treating more than 4000 patients you can imagine PROMIS were pretty used to supplying notes to people on a regular basis.

Do please go into details of any concerns you have and I will try and explain what we try and do in each situation. I realise this may be a rather public forum to do this so also please feel free to contact me personally at robin@promis.co.uk

Robin

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#5 Consumer Comment

Endorsing these reports on Robert Lefever

AUTHOR: Jane - (United Kingdom)

POSTED: Friday, September 05, 2008

My daughter was a patient at Promis Recovery Centre for some weeks, for which I paid a considerable amount of money. We are still pursuing formal complaints about what happened to her there, so I won't go into details, but our experience would strongly endorse that this place is a very worrying place to send anyone who is vulnerable. We are not pursuing our formal complaints in order to get financial recompense (though of course that would nice!) but because it is absolutely tragic that vulnerable people go into this clinic, and their relatives fork out great chunks of money and are told to trust that their loved ones are going to be in good hands, and then all that motivation and investment is placed in the hands of someone like Robert Lefever. In my opinion he is a very dangerous man. And the reports filed on this website certainly ring true to our experiences.

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#4 Consumer Comment

Endorsing these reports on Robert Lefever

AUTHOR: Jane - (United Kingdom)

POSTED: Friday, September 05, 2008

My daughter was a patient at Promis Recovery Centre for some weeks, for which I paid a considerable amount of money. We are still pursuing formal complaints about what happened to her there, so I won't go into details, but our experience would strongly endorse that this place is a very worrying place to send anyone who is vulnerable. We are not pursuing our formal complaints in order to get financial recompense (though of course that would nice!) but because it is absolutely tragic that vulnerable people go into this clinic, and their relatives fork out great chunks of money and are told to trust that their loved ones are going to be in good hands, and then all that motivation and investment is placed in the hands of someone like Robert Lefever. In my opinion he is a very dangerous man. And the reports filed on this website certainly ring true to our experiences.

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#3 Consumer Comment

Endorsing these reports on Robert Lefever

AUTHOR: Jane - (United Kingdom)

POSTED: Friday, September 05, 2008

My daughter was a patient at Promis Recovery Centre for some weeks, for which I paid a considerable amount of money. We are still pursuing formal complaints about what happened to her there, so I won't go into details, but our experience would strongly endorse that this place is a very worrying place to send anyone who is vulnerable. We are not pursuing our formal complaints in order to get financial recompense (though of course that would nice!) but because it is absolutely tragic that vulnerable people go into this clinic, and their relatives fork out great chunks of money and are told to trust that their loved ones are going to be in good hands, and then all that motivation and investment is placed in the hands of someone like Robert Lefever. In my opinion he is a very dangerous man. And the reports filed on this website certainly ring true to our experiences.

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#2 Consumer Comment

Endorsing these reports on Robert Lefever

AUTHOR: Jane - (United Kingdom)

POSTED: Friday, September 05, 2008

My daughter was a patient at Promis Recovery Centre for some weeks, for which I paid a considerable amount of money. We are still pursuing formal complaints about what happened to her there, so I won't go into details, but our experience would strongly endorse that this place is a very worrying place to send anyone who is vulnerable. We are not pursuing our formal complaints in order to get financial recompense (though of course that would nice!) but because it is absolutely tragic that vulnerable people go into this clinic, and their relatives fork out great chunks of money and are told to trust that their loved ones are going to be in good hands, and then all that motivation and investment is placed in the hands of someone like Robert Lefever. In my opinion he is a very dangerous man. And the reports filed on this website certainly ring true to our experiences.

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#1 Consumer Comment

Very strange.....

AUTHOR: Hgilbert08 - (U.S.A.)

POSTED: Tuesday, June 10, 2008

So you worked hard to give this center referrals, yet you state that the employees treating patients are a fruit pickers and taxi drivers? Did you know this when you were sending patients there? Interesting. Certainly your mental health must be questioned if you entered rehab based solely on peer pressure. I've read your post several times over, and something just doesnt seem quite right with this.

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