Complaint Review: Dreamkicks - Los Angeles California
- Dreamkicks 4859 W Slauson Ave Suite 491 Los Angeles, California U.S.A.
- Phone: 866-7554257
- Web:
- Category: Specialty Stores
Dreamkicks ripoff Los Angeles California
*REBUTTAL Owner of company: We Do Apologize, But Here Is What Happened
Rip off thats it thats how feel after ordering my shoes 3 weeks ago today 9/6/2006 still no shoes. E mailed them called them no answer whats going on?
Gilbert
glendale, Arizona
U.S.A.
This report was posted on Ripoff Report on 09/06/2006 11:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dreamkicks/los-angeles-california-90056/dreamkicks-ripoff-los-angeles-california-209734. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
We Do Apologize, But Here Is What Happened
AUTHOR: Sean - (U.S.A.)
SUBMITTED: Wednesday, January 10, 2007
Hello,
We understand your hostility, but please it is not necessary. We are not stealing anything.
Apparently their was some confusion. Our former credit card processor, SRSI, who can be contacted at admin-client@srsi-ad.com, is currently undergoing going out of business, and right now they are trying to liquidate themselves, because of this, they are refusing to issue any refunds on their own. They have closed out our account due to the fact of them going out of business, and they do not let us have any access to this account, because of this it is impossible for us to take part in any financial activity with this account, including issuing refunds. We do apologize for their lack of cooperation, and the only thing we can advise right now is that you contact your credit card company and file for a chargeback. This is the only solution we can advise. We do apologize for these circumstances, and hope to get this situation resolved as quickly as possible.
Thank You,
DreamKicks.Net Customer Support
PS. We do apolgozie for the severely delayed response time.


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