Dressale.com maso dress group Sent low quality goods, different to what I ordered, refused to refund. China

What can I say? Dress arrived with beading missing, the hook missing from the hook and eye, stitching coming undone, the decorative beading that was supposed to be under the bust stretched from bust to waist, making the rest of the dress hang dreadfully. The back was supposed to be scoop back down to the waist but what I got was a straight back at bust level. it didn't fit - very badly sized and bore no resemblance to the "made to measure" measurements I'd given them. It was dirty when it arrived. The material was cheap so instead of draping my figure with rolling pleats it fell in a rather awkward A line. 

I told them of the quality issues and the fact the dress was actually substantially different to the one in the picture and they responded with "we think it looks good!". It does not look good. Now pursuing a chargeback through the bank to get my money back as they are refusing to refund. I'd be better off getting something from Shanton.