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Report: #1467455

Complaint Review: Drew's RV Tech's - Ruskin Florida

  • Submitted:
  • Updated:
  • Reported By: Senior RV'er — Sun City Center Florida United States
  • Drew's RV Tech's
    1601 S. US Hwy 41
    Ruskin, Florida
    United States

Drew's RV Tech's -- Failed RV brake repair / service. Overcharged for new brake and hub / drum assemblies. Poor brake performance after repair. Ruskin Florida

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May 29 - June 04, 2018:  Drew's RV Tech's (DRVT's) failed to act in accordance with RV Industry Standards and failed to perform in a normal professional business manner during their failed attempt to provide RV service (brake work).  The attempted repair service involved completely replacing brake assemblies and hub / brake drum assemblies with all new parts on my 2013 Jayco Eagle travel trailer (4 total brake assemblies).

The new brake assemblies & hub / drum assemblies were not properly installed and were not completely and accurately adjusted.  Further, DRVT's applied a significant over-charge to the cost of the new brake assemblies and the hub / drum assemblies.

Several attempts to recover part of the cost of the brake rework (payment refund), have failed.  DRVT's personnel and the owner, operator, manager of DRVT's business, Mr. Anklin Drew, have not responded (ignored), or in certain situations, acted in a non-sympathetic, rude, and non-professional manner. [continued below]....

.....  In summary, DRVT's has consistently refused to discuss any options for corrective actions and/or accept responsibility for the failed RV Service / repair work.

The failed RV travel trailer brake service/repair is in violation of certain Florida State Statutes, Florida Motor Vehicle Repair License, Florida State Highway Safety Standards / regulations (also, most other states), Federal Highway Safety standards / regulations.  Note: A ten thousand pound (10,000 lbs.) GVWR travel trailer, with sub-standard / sub-par brake performance is a serious (and, unacceptable) highway safety issue.

 

 

This report was posted on Ripoff Report on 11/15/2018 12:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/drews-rv-techs/ruskin-florida-33570/drews-rv-techs-failed-rv-brake-repair-service-overcharged-for-new-brake-and-hub-1467455. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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