Complaint Review: DRI SYMANTEC LUXEMBOURG - Internet
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- Author Confirmed
- DRI SYMANTEC LUXEMBOURG SYMANTEC.COM Internet U.S.A.
- Phone:
- Web:
- Category: Computer Software
DRI SYMANTEC LUXEMBOURG PAID 3 TIMES FOR SAME UPDATE LUXEMBOURG Internet
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I received notification from this company that my security system needed renewal. This I did using a personal bank account (normally I use the business account).
They then proceeded to deduct 2 payments from one account and one payment from another. They have refunded one payment to my business account but I'm still waiting for them to sort out the payment they have taken from my personal account.
Is this a scam? Why would they remind me by email that my subscription needed renewing when theres an automated system for duing this. I made the payment because I was worried about the security of my PC at work without realising there was an automated update registered on my account.
What can I do - have they acted illegally?!!!
Penton
SOUTHAMPTON
United Kingdom
This report was posted on Ripoff Report on 02/06/2009 07:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dri-symantec-luxembourg/internet/dri-symantec-luxembourg-paid-3-times-for-same-update-luxembourg-internet-420922. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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