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Report: #1125968

Complaint Review: Drive auto center - woodinville Washington

  • Submitted:
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  • Reported By: Elite ASsassin — Washington
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  • Drive auto center 24120 wooinville snhomish rd woodinville, Washington USA

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RUN FAR FAR AWAY

 

I purchased a 2003 Audi A4 in September of 2013 the car had 126,000 mile on it and seemed to run fine when I test drove it. So I decided I would try to finance it since I already had a car loan out for another vehicle. I went through the financing process must have taken days if not weeks for bill to get back to me after I filled out the application for the vehicle. I told bill exactly what I wanted I would pay $500 dollars down and that's it and I wanted 4% interest rate so bill kept applying for loans and every time a new bank would finance he would need more down payment and higher interest rates.

So finally I had to come down there show him the bank I already go through and direct him to send my information over there eventually I got tired of arguing about the financing and took the offer from my bank for 7.71 % interest rate and payment of $194.00 per month the car was priced at $5900 but I had to pay a $700 deposit  which of course everything you can see is still more than what I wanted to pay but I needed a car.

A few months later the car started shaking engine light caution lights coming on I emailed bill told him I didn't buy a car for this amount with this many problems he assured me the car was a great car and that he would have his mechanic take a look at it then he would go from there so. I took it down there and gave him the keys and he loaned me another car it was a 2002 Chevrolet Trailblazer 4dr 4WD LTZ that by the way also had many issues and was very hard on gas to my commute from home to work. he called me let me know know his mechanic had fixed the problem it was a coil pack  burned out on cylinder number four and he replaced all the spark plugs so the words bill said to me earlier we will go from there we'll that meant I had to pay for it I was charged $218.00 for one coil pack and four spark and his cost of labor which seemed very high and why didn't he replace all the coil packs ? at least make everything uniform. Well it seemed to run fine except for the shaking rattling earth quake whatever you want to call it. 

One week later I was emailing bill again about my engine light on and my caution light on car stalling on the freeway pulling to the right very hard . He told me he didn't know what else he could do he already had his mechanic look at it and loaned me a car and he says you know you bought a car as is with no warranty. Obviously but no car should screw up after a few months he calls REGULAR MAINTENANCE so then he said he would either have his mechanic look at it again or I could come down to his lot and find a car I like and refinance and he would help me out

So I called him out on it that same day I came out there and him and his co work Doug were very unfriendly ignoring us making us wait almost looked like they were killing time waiting for us to leave well bill finally came around and  he didn't seem very happy I told him you sold me this car and it not working properly and I would like to start fresh in another car. He said tell me what car you like I said well any good looking 4 cylinder or 6 cylinder vehicle he said he has no 4 cylinders so there were very few vehicles to choose from but I picked one and he said well this is a consignment car and this wont work for you I said I want to try it and tried to start it the car wouldn't start. I was thinking omg what is this guy trying to do. Well he pulled out a jumper box he still couldn't get it to start. So he gave up on it and told me he didn't want to ruin it so then he told me he would need to test drive the vehicle he sold me and then he could give me a trade in value. he test drove it and did a quote on Kelly blue book it came out $2800 I looked it over it was for a quattro mine is not the quattro he re ran the and it came out 1,000 less I said you sold me this car are you going to give me what I owe on it back on another car he said no he would do 3,000 to 3,500 and he would have to speak to his co owner about it then started to tell me why don't you sell you should sell just blah blah blah basically just telling me non sense trying to convince me of everything thing he wants. well with down payment part everything I had to do $5900 plus $700 down on the vehicle part labor I am over 7,000 into this vehicle and I might get 3,500 for it the just insane he would offer that.
So long story short (DO BUY FROM THIS DEALERSHIP) they are scam artist they will tell you about how great there vehicles are how many maintenance  records they have the truth be told most of this cars are accident car and if you buy you will be buying at your won risk these guys are sharks.
This is by for the worst experience I ever had in my life they are I was waiting for my $700 deposit to clear and it never cleared forever so i finally called bill told him the $700 deposit never cleared and he hurried and called ran y car again and it was gone in five minutes they will tell you they are part of the cuddle group RUN AWAY DO NOT BUY SCAM

This report was posted on Ripoff Report on 02/23/2014 11:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/drive-auto-center/woodinville-washington-98072/drive-auto-center-drive-bill-smith-doug-scam-artist-rip-off-con-artist-deceptive-business-1125968. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
3Author
2Consumer
1Employee/Owner

#6 Author of original report

I Will Everyone Encourage Stay Away From These Snakes!!!!!

AUTHOR: - ()

POSTED: Saturday, March 28, 2015

This guys have no reason to help you there here to make money off you only.

 

They will waste you're time have you keep coming back to there dealership. They are trying to save there repuatation because they have wronged many people.

 

Bill Smith it cannot be repaired give up stop trying You're business will slowly fall apart you're evil (JEW) always lining you're pockets with the consumers hard earned cash.

 

Keep making stories keep trying to repair you're dealership reputation it will not work. You're sales will slowly diminish. Who do you have to blame not the consumer but you're deceptive business pratices.

 

Can you produce a lie to get you're self out of this mess ? what lie could you produce will these other consumer's think you are telling the truth.

 

Bill there's nothing you can do you sell broken cars falling apart there is no way out you're business will suffer for this

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#5 REBUTTAL Owner of company

We tried to do the right thing

AUTHOR: Bill S - ()

POSTED: Saturday, October 18, 2014

 Our business is based on happy customers.  In our 6 years we've had the good fortune to receive a lot of repeat and referral business.  If a customer is unhappy with their purchase we do everything possible to help.  In this case, our customer had some mechanical concerns on his car which we had our own shop address at our cost.  Then when he indicated that he might want to trade it in we told him we would be more then fair.  We attempted to find another vehicle of ours that would work for him and were not able to.  I'm not sure what more we could have done.  I guess you can't please everyone, but we sure tried.

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#4 Author of original report

Don't take my word for it read other reviews look at photographs

AUTHOR: Elite ASsassin - ()

POSTED: Thursday, March 06, 2014

Heres the link to another customer who got screwed by bill smith at drive auto center

http://www.ripoffreport.com/r/drive-auto-center/woodinville-washington-98072/drive-auto-center-bill-smith-lied-to-ripped-off-conned-woodinville-washington-760905

You say its not there problem its mine yes I bought the car with no warranty but according to bill smith he had his top mechanics look it over from top to bottom. Bill smith is a very talkive guy sales of course but he will try to string you along dont fall for it.

Anything and everything you do with bill smith cost money if he says bring in the vehicle he will hacve his mechanic check it over and he won't mention money he will bill you for it this is a very decpetive business I have already contacted washington state attorney generals office and better business bureau your best bet would be to go the opossite direction of the dealership.

When I went back into the dealership cause bill said he would take it back in for trade his finance manger doug was trying to sell the cars we were looking at over the phone like he pretended we didn't even exist. I uploaded pictures of my check engine light and the obd 2 coder reader code and the caution light from my audi that alone should steer enough people away from this business hopfully to put it out of business soon

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#3 Author of original report

Say whatever makes you sleep better

AUTHOR: Elite ASsassin - ()

POSTED: Monday, February 24, 2014

In the end they are selling worthless piece of trash cars and I have plenty of proof. Your speech means nothing because your defending scum bags that prey on the working man. Advice to anyone who seeks a used vehicle do not buy from drive auto center in woodinville wa you will REGRET IT!!!!!!

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#2 Consumer Comment

You Appear Confused

AUTHOR: coast - ()

POSTED: Monday, February 24, 2014

The vehicle was sold without a warranty. You appear confused as to the terms of an AS-IS sale. You should be angry with the mechanic you paid to perform a pre-purchase inspection on a vehicle with 126K miles.

“So long story short (DO BUY FROM THIS DEALERSHIP) they are scam artist”

I consider it odd that you still recommend this dealer even though you claim they are scam artists.

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#1 Consumer Comment

It is all about you isn't it.

AUTHOR: Robert - ()

POSTED: Monday, February 24, 2014

 It is amazing how even though you already had a car financed you "needed" this other car.  Where you figured you are important enough where you get to dictate the exact Interest rate and down payment you were going to pay.  We then get to even though you "needed" this car you let the financing go on for, in your words, "weeks".  How come in that time you didn't look at other cars from other lots?  After all you "needed" a car right?

You didn't HAVE to take the $700 down payment, you didn't HAVE to accept the 7.71% interest rate from YOUR bank.  You CHOOSE to do that.

Also, when you bought this 10 year old car with over 125K miles on it, was it "As-Is"?  If so how exactly is it their fault that you had issues several months after you bought it?  The answer is simple..it isn't their problem..it is YOURS. 

 

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