Complaint Review: Driver Detective / Safecart - Temple Texas
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- Author Confirmed
- Driver Detective / Safecart P.O. Box 2022 Temple, Texas U.S.A.
- Phone:
- Web:
- Category: Internet
Driver Detective / Safecart offered a driver search for $9.95, I was charged $39.90? They wouldn't issue refund. I notified my bank and filled out report. Temple Texas
*UPDATE Employee: Refund for Driver Detective
Show customers why they should trust your business over your competitors...
On May 11,2009 I was taken to this site accidentally,I was told that for $9.95 I could try this to see if I needed any upgraded driver(s). They sent me an email with a registation key # to log in and enter. I did not as I realized this was not someithing I could use. Their scan didn't offer any new upgrades.
I noticed on my bank statement they (Safecart) took out $39.90. I called the phone # on my bank statement, it was a RECORDING ONLY. I notified my bank and filled out recquired forms for reimbursement. I'll never trust anything like this in the future. I am contacting the BBB in Austin,TX today also. Thank you, its good to know I'm not alone.
Linda
Winter Haven, Florida
U.S.A.
This report was posted on Ripoff Report on 06/24/2009 11:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/driver-detective-safecart/temple-texas/driver-detective-safecart-offered-a-driver-search-for-995-i-was-charged-3990-they-464513. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Refund for Driver Detective
AUTHOR: Marlon - (Canada)
SUBMITTED: Friday, June 26, 2009
Hello Linda,
I apologize for any confusion you experienced regarding the pricing of this product. We will be happy to honor the 60 day money back guarantee for Driver Detective and resolve this matter for you.
Our Customer Support team can be reached toll free at 1-800-209-6437. We are available to take your calls Monday through Friday from 9:00am PST until 5:00pm PST. There are also prompts to tell you which extension you need depending on what the issue at hand is. You can also reach us through email at customerservice@safecart.com, we are careful to answer every email that we receive.
We look forward to hearing from you.
Best wishes,
Marlon
SafeCart Customer Support
www.SafeCart.com
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