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Report: #1469244

Complaint Review: DriverSupport.com - Austin Texas

  • Submitted:
  • Updated:
  • Reported By: Charlz — Todos Santos BCS Mexico
  • DriverSupport.com 7600 Capital of Texas Highway, Building B, Suite 350 Austin, Texas United States

DriverSupport.com Driver Support, 7600 Capital of Texas Highway, Building B, Suite 350, Austin, TX 78731 – Attn: Legal Department. PC optimization scam with false scan results - application has never worked as described - appears to contain malware Austin Texas

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I purchased the DriverSupport.com application for $9.99 to analyze and download missing or updated drivers reported by the "free" version of this program. A one-time $9.99 seemed to be a fair price for testing the effectiveness of such a product. SCAM ALERT! They don't make it clear that they will bill you on a monthly subscription basis.

So far I have been billed $109.89 for this software that has never worked as described by vendor.  In short, if you run the application and it will report 21 or more outdated drivers and offer to download them. I could never install them, because they were always for a different version of MS Windows. I visited my PC manufacturer's diagnostic site and found out that all my drivers were up to date.

Driversupport.com is more than a fraud. The application loads malware onto your system that is difficult to remove. It's a sweet scam that earns enough money to pay any number of shills to promote it aggressively. Please understand, that Driver Support is scripted to show you these fake scan results regardless of the computer you are on and how clean and up to date it is.

Therefore, do not be concerned by any of the scan results as they are only being shown to scare you into thinking that you have a serious computer problem. There are instructions on various sites on how to remove the malware, including: https://youtu.be/3eTaIKzjTAA

This report was posted on Ripoff Report on 12/10/2018 08:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/driversupportcom/austin-texas-78731/driversupportcom-driver-support-7600-capital-of-texas-highway-building-b-suite-350-a-1469244. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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