DSR Dream Sleep Respiratory Calgary The owner of this Company and employees have been verbally abusive and used my private healthcare records as an excuse NOT to help me. Internet

I have  a right to my opinion of my experience with  this company  and it is as follows :

In my opinion they are highly unprofessional.. In my experience these people have Not helped me to sleep better instead they are a

NIGHTMARE.. To me i tlooks like  They are only interested in Money and expanding their

business. In fact,the owner used  many ways   ----   to personally belittle and disrespect  me.  it had nothing

to do with sleep!

Look, they are supposed to be the

professionals.not me. When I protested at this, he Blamed me. This is unprofessional in my opinion.

They say they care but to me, it seems that neither owner cares ,I have bought hundreds   of dollars of supplies from them for years and always

felt that  I  was less than a customer. Devalued and unimportant.  I had that feeling in the beginning ,They were always

rushed  and they continually complained

about how little

money they were making. Aside from this  I have learned I could buy the same thing online at half the price.

I have been a customer when they first  began,both partners--- and it became obvious To me that  all they care about is money. In my observations, if one does 

not have private insurance ,and they cannot bleed the government for money,they are not interested in helping anyone.

This has been my eperience .

Sleep apnea is private and  in my experience and opinion , they saw dollar signs NOT  the desire to be compassionate to people---  especially

elderly  people! in fact ,their office manager has yelled at me ,threatened me with bogus monetary charges and was  

rude. And I am the client. They did NOT ever try to follow up on MY recent  sleep machine as stated on their 

on their website,,,,When I had questions ,I had to try to get my own information and they did not like that. I have had to chase them to get any

answers . Once their equipment was sold to me ,I had a complaint and they acted like I was a complete bother. in fact ,they

acted like they might lose some Money trying to satisfy my complaint. I found this to be an attitude of GREED .

my experience has been:

-respiratory therapists who are mostly unavailable (to me)

-  cruel and judgemental statements made personally to me by  the owner--

-outrageous inflated costs for masks and equipment 

 -a poor  attitude by both owners 

-very rude office manager who  personally directed her anger  towards me.

-long wait times.

This has been my experience with this company and these people. The owners act like children when a person tries to assert

their rights as a human being and then they have tried  to turn it around  to blame me. 

For me it has been a Truly an awful experience that I do not want anyone else to endure .I wish people to be very aware of my experience.

I am still left with sleep issues that they   have stated they  dont  want to help with.

How is this of service to a long standing customer?

No one should be subject to verbal abuse ,as a client of theirs ,this has been what I have suffered. 

Shame on this company .

In my opinion ,go anywhere else but here for help with sleep apnea.

BUYER BEWARE