Complaint Review: DT Distributors - BONHAM Texas
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- Author Not Confirmed
- DT Distributors 1828 CR 2510 BONHAM, Texas United States of America
- Phone: 903-583-9858
- Web: www.dtdistributors.com
- Category: Specialty Stores
DT Distributors Texas police supply online, VERY POOR CUSTOMER SERVICE, ACTS LIKE, FEELS LIKE A SCAM BONHAM, Texas
*REBUTTAL Owner of company: Great Business Recommend now A++++
*Author of original report: Finaly I have been contacted
Show customers why they should trust your business over your competitors...
Have done business with this company several times in the past two years. Never had a problem until this order. I never had a reason to try and contact the company before this order and can not believe the lack of customer service.
Called them 5 times in four days, left a message the lastthree times with each message becoming stronger in verbiage. No reply at all. Sent three emails to them none have come back undeliverable, but none have been answered yet ether.
At this time I recommend that everyone avoid this company. Just wished I looked them up before now.
This report was posted on Ripoff Report on 01/26/2011 02:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dt-distributors/bonham-texas-75418/dt-distributors-texas-police-supply-online-very-poor-customer-service-acts-like-feels-l-687128. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 REBUTTAL Owner of company
Great Business Recommend now A++++
AUTHOR: PSO Customer Service - ()
SUBMITTED: Friday, March 07, 2014
We have worked hard to make sure every customer that had an issue has now been resolved or issued their product for free. We are processing several thousand orders a week at 99.2% A+ ratig.
Any quesiotns or concerns we will go 100% beyond expectation to resolve your issue.
#1 Author of original report
Finaly I have been contacted
AUTHOR: rsmatthews - (United States of America)
SUBMITTED: Thursday, January 27, 2011
Less than 24 hours after posting my report; I was contacted by Kate. Here is her reply.
I will continue to post updates. Ron, Oh no the factory shows they shipped all four box, but I looked at the UPS tracking and the weight is not right. The package is equal to waht you say and thats one box. I will notidy them and see what th ehold up is. If they ar eon backorder I will issue a refund. Very disappointed in NIK.
Thank you, Katie
Internet Sales Police Supply Online
PO Box 596
Bonham TX 75418
http://www.policesupplyonline.com
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