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Report: #1104274

Complaint Review: dx.com - Internet

  • Submitted:
  • Updated:
  • Reported By: w45h — KIRKLAND Washington
  • Author Not Confirmed What's this?
  • Why?
  • dx.com Internet USA

dx.com dealsextreme Sent me defective products, tricked into returning at my own expense, refuses to refund INTERNET

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On Oct 21st I bought 4 items from dx.com. It took over a months for the items to be delivered, then two out of four items turned out defective. 

I contacted the customer service, they adviced to send me the defective items to their warehouse in San Leandro CA. I shipped the items back as instructed, but the merchant refused to refund me the cost of the merchandize and the shipping cost. I opened dispute with PayPal, now waiting for resolution.

Can't use BBB because dx.com has no US address. They and operates on a moral level of a street gang, buying from them is a gamble. If the stuff works as advertised, consdier yourself lucky. Since they sell exclusively spin-off junk manufactured in the high seas of the Pacifics, that's too much of a gamble.

This report was posted on Ripoff Report on 12/04/2013 10:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dxcom/internet/dxcom-dealsextreme-sent-me-defective-products-tricked-into-returning-at-my-own-expense-1104274. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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