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Report: #1230984

Complaint Review: E-Gumble - Irvine California

  • Submitted:
  • Updated:
  • Reported By: olive tree dental — Sunnyvale California USA
  • Author Not Confirmed What's this?
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  • E-Gumble 7525 Irvine center dr. suite 100 Irvine , California USA

E-Gumble This company leads customers to believe they are affiliated with Google. After 3 months of service, we started getting calls from other companies trying to sell us things we don’t need, my business did not benefit from contracting their services. When I EXTORTION Irvine California

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This company leads customers to believe they are affiliated with Google. After 3 months of service, we started getting calls from other companies trying to sell us things we don’t need, my business did not benefit from contracting their services.

When I called to cancel the account, they were trying to persuade me to keep their services by telling me that my business would be at the top of the competition on the Google search and other search engines.

I informed the e-gumball representative that they are 45 + dental offices just in my building and asked “what happens if an office in my area (my competition) is your client too, who gets to be at the top of the Google search?” His reply was “that was up to Google’s criteria”

I asked him “aren’t you part of Google?” representative replied "we do the maps for Google" I asked again "are you or are you not affiliated with Google" his reply was the same again.

I wonder if Google is aware that e-gumball lead people to believe that they are affiliated with Google. Long story short, I had to pay an early termination fee for a service and promises that were not delivered.

They offered me a settlement of 60% off my early termination fee of $1,764.00 with an ultimatum to pay by today 05/22/2015 or risk being sent to collections. I feels like extortion.

This report was posted on Ripoff Report on 05/22/2015 02:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/e-gumble/irvine-california-92618/e-gumble-this-company-leads-customers-to-believe-they-are-affiliated-with-google-after-3-1230984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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