Report: #427939

Complaint Review: E-music.com - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Tue, February 24, 2009
Updated: Tue, February 24, 2009
Reported By: — Costa Mesa California

Author Confirmed

Why?

E-music.com Www.emusic.com Internet U.S.A.

Phone:
Web:
Category: Attorney Generals

E-music.com is another rip off Internet

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My new Toshiba laptop came with a free trial of emusic.com with one free book download and 50 songs. The monthly subscription rate after 14 days was $9.99 plus excess downloads.

They stated that I had unlimited downloads of the same book or song for the period. However when I queried the $9.99 charge on my statement at the bank, they claimed I downloaded twice the books of the same name. I only had one successful download of the book.

I canceled the subscription prior to the end of the 14 days. They said they would refund the $9.99. Now two weeks later they are claiming the I failed to cancel and that the charge is for the subscription, even though the charge to my account predated the end of the free period.

Rpimortgage
Costa Mesa, California
U.S.A.

This report was posted on Ripoff Report on 02/24/2009 11:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/e-musiccom/internet/e-musiccom-is-another-rip-off-internet-427939. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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