E-Z PASS New Jersey Customer Service Center Violations Processing Center Speeding cars prevented me from going into lane that was not EZpass. Paid at next toll. Sent copy of receipt was told it was not proof by letter.Do they want me to send my hand that I used to pay the toll? Trenton New Jersey

On March 26, 2015, after learning that my sister passed away, I was on my way to her home. My cousin was in the car also. When I reached the toll area, there were no lanes available to deposit the toll. Only EZPass lanes. Other cars were going too fast to safely go to a lane all the way over to my right. However, the very next toll plaza, I explained to the gentleman what happened. I paid the toll, he took a picture of my car and tag, and gave me a receipt. He said that he would report this. I really do believe that he did. I think someone else failed to process this. Or a scary thought..... maybe it is a rip-off. They sent a letter stating that I did not provide enough proof to dismiss my violation. A dispute was filed and a copy of the receipt had been sent I am still grieving the loss of my sister and their threats of having my registration suspended is just plain harassment and cruelty.

Thank you,