Eagle Transmission Addison PAID FOR REPAIRS NOT DONE, UNAPPROVED RECEIPTS Addison, Texas

Feel free to contact on this matter 469-774-0802

The only way that this issue could be repaired is to refund the $900 we wasted there.

Not only was no work done but left our car in worst shape it was in. We we without a vehicle for a long while. We tried to settle matter by contacting them with no luck, they refused our letters.

So we had to junk car and scrummage up money to get our family a car.

So again, at this point the only way to repair the damage done is to refund our $900 at the least. We ended up being out of pocket alot more with time missed from work due to no car.

I am the New Owner of Eagle Transmission Addison. My husband and I purchased this Franchise location as of February 20, 2012. We have been in the transmission industry since 1987 and have always gone out of our way to assist and work with all of our customers.

If this customer still has any on-going problems with the transmission work that was performed in 2009, I invite them to please come back to the location and give us the opportunity to make it right. The Unapproved receipt has no bearing on our offer to resolve this matter. Our goal is to treat our customers with respect and fairness and to have the reputation for the BEST service.

Any service related industry business can make a mistake, but it is how you handle it to resolve the problem that makes the consumer feel confident and trusting of that business. We want to be "The One To Trust". 

This customer can call us at 972-248-8777.